Job Description

Randy’s Flooring is seeking a dedicated Sales Manager in Coralville, IA. This full-time, on-site role involves overseeing daily sales strategies, setting and monitoring company goals, resolving client and staff disputes, and managing claims, credits, and rebates. As a critical leadership position, the Sales Manager directly impacts company success and customer satisfaction.

Applicants must have a proven track record of success in the flooring industry; only candidates with verifiable flooring experience will be considered. The ideal candidate will demonstrate strong interpersonal and management skills, attention to detail, and a proven ability to achieve organizational goals. This salaried, full-time position requires in-person availability Monday–Friday (8 am–5 pm) with occasional nights and Saturdays.

Requirements:

· 5+ years of flooring industry experience (required)

· Bachelor’s degree in Business, Marketing, Communications or equivalent experience

· 5+ years of sales experience

· 2+ years in a supervisory role with demonstrated ability to meet quotas

· Excellent analytical, oral and written communication and managerial skills

· The ability to work under stress and be flexible with change

· Strong interpersonal skills to deal with Sales people, sub-contractors and customers

· The ability to work in a fast paced, detail-oriented environment

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook); store system training provided

· Positive attitude, results-driven mindset, and a desire to succeed

Responsibilities:

· Set sales goals, compare performance & adjust goals as needed

· Assess current team processes and procedures, identify opportunities for improvement, and implement them

· Manage claims, credits, and rebates efficiently.

· Resolve customer issues and ensure high levels of customer satisfaction

· Recruit, hire, and train sales team

· Coach, mentor, and provide feedback to sales team

· Foster a competitive yet collaborative team environment

· Ensure the team is up-to-date on product knowledge and sales technique

· Assess individual performance through observation and measurement, suggest corrective actions as needed

· Address staff disputes in a fair and effective manner

· Provide feedback to marketing and product teams based on market intelligence

· Attend managers’ meetings and contribute to company-wide initiatives

· Perform other functions as necessary or as assigned

Benefits:

· Employee sponsored health insurance plan

· ESOP (Employee Stock Ownership Plan)

· 401k with employer contribution after first year

· Paid vacations, holidays

· Flex Spending/Dependent Care

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