Job Description

FULL-TIME | IN-OFFICE

Boulo Solutions is partnering with a Recovery Center in Tullahoma, TN l ooking to hire a Care Coordinator to join their team. If you want work with a small team and make a difference, we would love to talk to you.

The Care Coordinator must be organized, personable, and capable of balancing the needs of multiple patients as well as their healthcare providers and insurance representatives to address barriers that will ensure the patient can navigate their recovery experience by demonstrating the following skills: active listening, service orientation, social perceptiveness, critical thinking, time management, active learning, good judgment and decision making, verbal communication skills, and ability to monitor for progress and needed interventional actions.

Salary: $40,000 - $50,000

Hours: Monday - Friday 8am-5pm

Benefits: Health, Dental, Vision, Life/AD&D Insurance, Disability, Generous PTO, 401k

Duties:

The Care Coordinator will act as an integral member of the Recovery multidisciplinary team by supporting patients in obtaining their individualized goals, by building and strengthening linkages with community resources and family members by deliberately organizing patient care activities and sharing information among all the participants concerned with a patient’s care to achieve safer and more effective care. The Care Coordinator will assist individuals in opioid use disorder treatment in developing a service plan, referrals, and linkage, ensuring the patient has access/continuity of care throughout the mental health and primary care system, ensuring each patient has resources to acquire medication, has transportation for appointments, and attends appointments. The Care Coordinator will ensure individuals have access to psychosocial rehabilitation, support, employment, and housing options while encouraging the individual to utilize community/natural supports to assist in managing substance use disorders.

Experience:

• One year of previous experience working with SUD/OUD/BH populations required
• Special Requirements: Knowledge of the disorder process of substance use disorders, dual diagnoses, opioid use disorder, and recovery support services required.
• Tennessee : RN, LPN, MSW, BSW, or BA in relatable field
• Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession.

Competencies:

• Substance Use Care Coordination supports the patient’s medical, behavioral health, and other healthcare needs through the facilitation of necessary referrals to help meet the overall biopsychosocial needs of the patient. This includes addressing needs beyond the patient’s medical status and issues such as unstable housing, food insecurity, childcare, and other social determinants of health. Referrals are documented and tracked.
• Additionally, the Care Coordinator assists individuals in addressing any barriers to completing recommended referrals, such as transportation issues, and documents these interventions and outcomes.
• Care coordination includes communicating the patient’s needs and preferences at the right time to the right people by sharing and securely using the information and providing practical and comprehensive care to the patient.
• This role requires referrals to community programs and services and appropriately documenting and tracking referrals and outcomes. The Care Coordinator collaborates and documents all efforts to help the member address any barriers to access to appropriate community-based referrals.
• Care Coordination includes the appropriate use of and facilitation of referral to various community-based support modalities, including consideration of referral to 12-step and other self-help programs, peer recovery services, social service agencies, and other community-based resources appropriate to the member’s recovery.
• Organizes and participates in interdisciplinary care planning that consists of at least monthly meetings of the multidisciplinary treatment team (including all relevant medical and behavioral health care professionals involved in providing and coordinating the member’s care) and documents this collaboration appropriately.
• The Care Coordinator, in participating in the interdisciplinary treatment team meeting, will review the patient’s complete medical record (including urine drug screens and laboratory tests), discuss the current status of the patient’s progress toward meeting their goals as specified in their plan of care, assist in addressing any barriers toward the individual’s progress in meeting their identified treatment goals as well, as the actions which the treatment team will undertake to address those barriers.
• The Care Coordinator will participate in identifying any new problems and goals and modification of the IPOC action plan accordingly. Other duties, as assigned.
• Effectively addresses and documents all barriers to completing any community-based referrals and patient needs.
• Tracks and maintains accurate and thorough documentation of referrals in the patient’s medical record.
• Creates an Individualized Plan of Care (IPOC) in collaboration with Multidisciplinary Treatment Team, utilizing the required Department of Medical Assistance Services (DMAS) template, within 30 days of admission.
• Reviews and updates the Individualized Service Plan (ISP) and Individualized Plan of Care (IPOC) as required.
• Organizes and participates in interdisciplinary care planning with the treatment team at least monthly.
• Effectively collaborates with all members involved with providing and coordinating patient care.
• Creates Individualized Aftercare Plan and Discharge Plan with collaboration from Multidisciplinary Treatment Team members.
• Demonstrates thorough understanding of all Department of Medical Assistance (DMAS) of Virginia Addiction Recovery Treatment Services (ARTS) program requirements and Office Based Opioid Treatment (OBOT) guidelines; seeks clarification or guidance if unsure.

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