Job Description

Join Our Team as Chief Operating Officer (COO)

The Crossroads Center is actively seeking a dynamic Chief Operating Officer (COO) who will provide visionary leadership to our organization. In this pivotal role, the COO will implement operational, managerial, and administrative procedures, establish reporting structures, and enhance operational controls to drive results, stimulate growth, and boost overall efficiency.

Perks:

• Enjoy inclusive health, dental, and vision insurance plans for you and your family.
• Receive a competitive salary package.
• Embrace a healthy work-life balance with Paid Time Off.
• Benefit from company-paid Basic Life Insurance and Long-Term Disability, with a Voluntary Short-Term Disability option.
• Save for your future with our 403(b)-retirement savings plan.
• We foster your career growth through ongoing training and development opportunities.
• Access confidential counseling, legal advice, and more through our Employee Assistance Program (EAP).
• Take advantage of our Student Loan Forgiveness Program.

What You Will Do:

• Manage staff and provide leadership aligned with the agency’s business plan and strategic vision.
• Work closely with the CEO, CFO, and executive team to drive operational and financial results.
• Collaborate with the CFO to achieve favorable financial outcomes and set growth-oriented goals.
• Develop and implement effective growth strategies, measurement tools, and operational processes.
• Provide accurate reports on agency operations, and collaborate on budgeting and resource allocation.
• Encourage excellence and foster a positive work environment, ensuring adherence to agency policies and guidelines.
• Serve as Compliance Officer, ensuring adherence to internal and external protocols and licensing requirements.

What You Will Need:

• Bachelor’s degree in business or related field; MBA preferred. 5+ years of executive-level operational experience required.
• Experience in Community Behavioral Health preferred; Clinical Licensure (LISW or LPCC) is a MUST.
• Strong focus on budgeting, financial management, and corporate finance principles.
• Outstanding organizational, communication, and public speaking skills.
• Ability to perform various physical tasks and use office equipment.

Equal Opportunity Employer:

We are committed to diversity and inclusion. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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