The Client Executive will interact regularly with senior representatives of current and prospective clients. The Client Executive will oversee all client relations, including project team performance and overall client satisfaction. The Client Executive will have extremely strong inter-personal skills with an aggressive, yet personable, demeanor. It is essential that the candidate be very articulate with exceptional presentation skills. They report to the Managing Principal on tasks and deliverables and work directly with them to ensure the facilitation of a project’s completion on-time, on/under budget, and meeting PBK’s quality and client service standards.
Your Impact:
• The Client Executive will be a key contributor to further defining and implementing the strategic plan and initiatives throughout the region including the growth of the Firm’s consulting groups.
• PBK’s corporate resources and management team will be made available to assist the Client Executive in meeting these goals.
• The Client Executive will ultimately be responsible for the delivery of services, maintaining / supporting the culture and working as part of the management team to follow the established policies and procedures within the office.
• The Client Executive will oversee client relations, including project team performance and overall client satisfaction.
• Ensure that the project conforms to contractual agreement with the client; meeting the project program requirements, all set budgets, goals, and work assignments for their project team that clearly defines project expectations.
• Supervise and manage the various staff assigned to their teams to produce quality sets of documents that comply with the deliverable requirements for all phases of the project.
• Organize and direct the building envelope consulting and/or sub-consulting teams to execute the work in an orderly, timely, and coordinated manner. The Client Executive shall be familiar with all aspects and roles of the Consultants on a particular project.
• The ability to establish and develop relationships with potential clients is essential.
• The Client Executive will work closely with the firm’s Marketing & BD departments to develop new opportunities and build relationships.
• Responsible for maintaining positive client relationships throughout project. Keeps client apprised of project progress on regular basis. Initiates and maintains contact with other key project individuals for clarification, coordination, and negotiation of critical issues.
• The Client Executive will promote a support structure to further develop the abilities of the staff.
• The Client Executive will also be responsible for overseeing the recruitment of new staff to supplement an already very talented team.
• Ability to professionally communicate both verbally and in writing to give assignments to office support staff, consultants, and vendors (always being respectful).
• The Client Executive will have experience in leading and facilitating meetings and presentations for the Client(s).
• Willingness to make decisions; exhibit sound and accurate judgment; support and explain reasoning for decisions; include appropriate people in decision-making process; make timely decisions.
• Directs, organizes, and mentors junior staff with responsibility oversight of their assignments.
• The Client Executive will be familiar with construction administration in the region and have a firm understanding of project costs, procurement / project delivery, and project phasing. They will be able to guide the project team and Client with regards to scheduling phased projects.
• Provides leadership, resources, and technical advice for the generation of construction documents including detailing and finish application, ensuring adherence to design intent, client standards, and follow through.
• Occasional travel required.
• The Client Executive will participate in professional organizations that are important to our clients.
• The Client Executive will be known as a leader in the field of Educational Architecture.
Here’s What You’ll Need:
• Bachelor’s Degree in Architecture required, Master’s degree preferred.
• Must have a minimum of 15 years of experience in the architectural profession with no less than 5 years of experience DSA.
• LEED familiarity strongly preferred.
• Must have prior K-12 and/or Higher Education experience and/or Civic to be considered.
• Must be a Registered Architect.
The actual offered base salary for California locations will vary depending on factors such as individual qualifications, education, experience, skills, job-related knowledge, work location, and internal equity. We would not anticipate that the individual hired into this role will be at or near the top half of the range provided, but the decision will be dependent on the factors of each individual case. The compensation package may also include incentive compensation in the form of discretionary bonuses in addition to base salary and a full range of medical, financial, and other benefits. The salary range for this position is below.
$142,666.00 - $213,999.00PBK is an Equal Employment Opportunity employer. All qualified applicants can be considered for an opportunity without regard to sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected veteran status, criminal history, or any other characteristic protected by law. Additionally, it is our policy to provide equal employment opportunity in all phases of employment in compliance with all applicable federal and state laws, rules, and regulations.
At PBK, the most accomplished and passionate architects, engineers, and thought leaders are working together to shape the future. We encourage our team to adopt an entrepreneurial approach to professional growth; there are no limits to what one can do or become at PBK. Our culture empowers our people to explore their interests, try new things, and create their own path to success – however they may define it.
We recognize the value of work-life balance and believe in rewarding our employees’ hard work. We offer alternative work scheduling to allow employees greater flexibility, monthly happy hours and regular team outings, additional time off between Christmas and New Year’s, an Employee Assistance Program that supports each individual’s needs, and so much more!
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