POSITION SUMMARY: The Client Service Specialist is a customer-focused role, dedicated and vital to the success of Park State Bank. In this role, you will serve as a trusted advisor to our customers, helping them with various banking needs, such as account management, financial guidance, and product inquiries. The ideal candidate will have a strong understanding of banking products, excellent communication skills, and a commitment to delivering impactful and outstanding customer service.
Key Responsibilities:
SECONDARY RESPONSIBILITIES AND ACCOUNTABILITIES:
PERFORMANCE MEASURES:
WORKING CONDITIONS:
Will need to be able to handle stressful situations and function in a very fast-paced environment while remaining calm and precise. Must have excellent interpersonal and organizational skills and enjoy working with the public. Will need to communicate in a clear, concise, and pleasant manner. Willingness to travel to other branches is essential.
May, on occasion, have to work longer hours than scheduled.
Must be able to meet deadlines, multi-task and adjust priorities as necessary. Must possess strong organizational, analytical, communication, and interpersonal skills, including the ability to work with all levels of management and the Bank's vendors. Must be a self-starter who challenges existing processes and can identify and implement efficiencies and cost-saving solutions. Will have access to and knowledge of all employees' accounts, customer information, and the bank's finances, so the ability to keep information confidential is extremely important.
The employee will be working in an indoor office setting in a light work situation (exerting up to 20 lbs. of force frequently, and/or a negligible amount of force constantly to move objects). Must be able to remain in a stationary position 50% of the time and be able to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity equipment. Employee frequently communicates with employees, customers and vendors. Will be required to travel to branches within region on a weekly basis, so must have a valid driver's license and reliable transportation. Must be able to exchange accurate information both orally and written in English. Employee will be required to travel to branches located within the region.
Despite ongoing security training, there is always the possibility of a bank robbery.
GENERAL NOTICE:
This description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties may be assigned as necessary.
Role Qualifications:
Other Skills and Abilities
PI00c7a4fd8057-30492-35876573
...) company headquartered in Columbus, OH. We specialize in a unique logistics model: We own and operate our own warehouses, fleet, forklifts, and other key equipment. We have decades of experience in fast-moving inventory, especially food and beverages, and also are veteran...
...hybrid remote work environment. Start your insurance agent career and earn up to $5,000 in... ...option for hybrid work schedule. As an Entry Level Insurance Sales Agent, you will: ... ...financial needs Provide expert life and health insurance recommendations Deliver...
Liberty Cares With Compassion At Liberty Healthcare and Rehabilitation Services , we promote a challenging, but rewarding opportunity in a caring environment. We are currently seeking an experienced: CERTIFIED NURSING ASSISTANT (CNA) Per Diem, Nights ...
...complimentary breakfast buffet. A short drive can take travelers to many destinations, whether they are here on business with Philips, Alcoa, UPMC or many other local companies, or for pleasure and would like to shop at the Monroeville Mall, enjoy some thrill rides at Kennywood...
...appropriate. Job Qualifications Education from an accredited school of nursing that results in becoming a registered nurse Current RN license in the state you will be working CPR/AED certification required, or willing to obtain within six months of employment...