Location: Alpharetta
Client Services Representative
The Essential Functions of this position are as follows:
· Receive and respond to telephone calls, emails, or fax inquiries to fulfill external and internal client needs and ensure client satisfaction.
· Follow up with clients/physician offices on requisitions that have incomplete test orders, incomplete or erroneous patient demographics or insurance/billing information.
· Develop and maintain good relationships with customers, physicians, and colleagues to endure customer satisfaction.
· Research and resolve problems specific to patient specimens and/or reports.
· Handle difficult calls tactfully, courteously, and professionally.
· Follow client services department policies and procedures. Adhere to HIPAA and confidentiality codes
· Prepare and fulfill client supply orders within DOT/IATA guidelines.
· Sort and send patient reports via FedEx, USPS and courier.
· Other duties, as assigned by supervisor
Extent of Supervision received:
Operates independently on routine assignments. Minimal supervision should be required for the person who is handling the essential functions of this position in a competent manner. Moderate supervision with minimal instructions may be required for special non-routine projects.
Skills/Abilities: Excellent computer skills: including Adobe, Word, Outlook and Excel; strong verbal and written communication skills: ability to multi-task; high attention to detail and accuracy; proficient typing skills; pleasant phone skills: strong customer service skills; able to work cooperatively in a teamwork environment.
.... Other duties as assigned. Minimum Qualifications: ~ Bachelors degree in finance or accounting or equivalent required, MBA preferred. ~8+ years of experience in Treasury Operations, Liquidity, and Cash Management functions preferably at a multinational company...
...Insurance Producer Inszone Insurance Services Schaumburg, Illinois, United States (Hybrid) Benefits: ~ Group Health, Dental, Vision, and Life Insurance for employee and dependents, with company currently contributing 100% towards base HMO or PPO coverage, with...
...Sales Management Trainee (Full-Time) in Houston, TX Position: Management Trainee Location: Houston, TX Type: Full-Time... ...about managing different parts of the business. Get hands-on training in sales, customer service, and team management. Work closely...
...Sissy's Sweets in Spartanburg, SC is looking for cake decorators to join our team. Our ideal candidates are self-driven, punctual, and reliable. Location is 210 Westgate Mall Drive, Spartanburg, SC. Full time and part time available. Cake decorating is a must for this...
...successful campaigns. ~ Highly creative with aptitude for identifying target audiences and devising digital campaigns that engage, inform,... ..., cars, or RV/camping is a plus. ~ Availability to work some weekends. Enjoys travel to events out of state. PRIMARY DUTIES...