Job Description

Looking for a experienced healthcare professional who would like to get people interested in participating in Clinical Research in the Richmond area!

Role:

The Clinical Research Enrollment Specialist assists Clinical Research Coordinators and Investigators in the recruitment of study participants for Phase I, II, III, and IV clinical research trials in accordance with Standard Operating Procedures (SOPs), FDA and GCP guidelines, and study protocols. This position will require the majority of your time being spent speaking with patients over the phone. You will field primarily inbound calls, but will be expected to make outbound calls as needed. Your day will be filled with a constant flow of phone conversations with prospective clinical research participants.

Shift: Monday-Friday, 8:30 AM - 5 PM and required 1 Saturday morning a month shift

Location: Richmond, VA 23223 area

Compensation: $22-30hr based on experience plus performance bonuses

Benefits: Full, comprehensive benefits including health, dental, and vision insurance, 401k w/ 4% match, 15 days PTO, 10 company holidays, parental leave, tuition reimbursement, amongst other benefits!

RESPONSIBILITIES

• Possess a comprehensive understanding of all active study protocols.
• Daily recruitment activities for all assigned enrolling protocols.
• Receive inbound calls and make outbound calls to potential study participants, and conduct thorough phone screening. Current expectations will be at least 30 phone calls/day and 5 screens/week.
• Schedule interested study participants on a daily visit calendar.
• Review the research database to identify potential study subjects for multiple Phase 1-4 FDA-regulated clinical trials.
• Enter pertinent medical history and demographic information from potential study participants into a computerized database.
• Request medical reports from General Practitioners as needed.
• Communicate with community physicians/staff and answer questions about study protocols.
• Assist with the general maintenance of the database.
• Provide administrative support as assigned.
• Prepare and mail any recruitment materials to community and physician offices.
• Perform other duties as assigned.

SKILLS

• Impeccable organizational skills and attention to detail.
• Exceptional professionalism.
• Commitment to excellence and quality patient care.
• Excellent communication and interpersonal skills to effectively interact with Clinicians and the research team.
• Ethical compass that compels the candidate to be honest, detail-oriented, and self-driven.
• High-level critical thinking skills.
• Proficiency with computers and Microsoft Office Suite.
• Comfortable in a fast-paced, productive, and high-performing environment

QUALIFICATIONS

• Proficient knowledge of medical terminology.
• Experience working directly with patients over the phone, helping with scheduling, patient education, or similar responsibilities
• Excellent oral and written communication skills.
• A clear understanding of GCP regulatory requirements.
• Previous experience with electronic medical records is preferred.

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