Job Description
Essential Functions:
Ensure that meals are being served in a professional and timely manner by circulating within the hotel and casino and communicating with the kitchen and the order takers.
- Ensure that meals are being served in a professional and timely manner by circulating within the hotel and casino and communicating with the kitchen and the order takers.
- Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
- Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. •
- Shadow the Food & Beverage and/or Culinary Department management team with hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and other team members
- Ensures a "positive atmosphere" in all outlets including making contact with 100% of guests, players, and team members on a regular basis.
- Assists in creating daily floor plans and rotations for each outlet.
- Ensures coverage and monitor timekeeping and absenteeism making necessary adjustments in the best interest of the company.
- Must be familiar with commonly accepted standards of etiquette and decorum relating to dining service. •
- Meets and greets customers in the outlets. •
- Is actively involved in "touching" people and tables in the outlets. •
- Responsible for the daily supervision and maintenance of product quality and service to our guests. •
- Maintains clean and organized storage areas
- Assist in the completion of reports on production and necessary requisitions.
- Assist in regulation of distribution of necessary supplies.
- Provide direct service to guests as needed, including, but not limited to, serving tables, bussing tables, seating guests, cooking, preparation, catering and general clerical/cashier duties
- Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. •
- Control of Food and Beverage areas: checks all areas for maintenance requirements and follow-up, ensures correct billing to all accounts, ensures that the outlet maintains the integrity of a responsible vendor of alcohol. •
- Constantly observes quality service standards. •
- Effectively handles customer concerns.
$16.00+ per hour based on experience
Full House Resorts offers all full-time employees and eligible family members a comprehensive and valuable benefits program that includes medical, dental, vision, life, disability, FSA, 401k retirement plan which includes a matching contribution after one (1) year of service, a generous paid time off program, paid transportation from Colorado Springs, Woodland Park and Pueblo, free local gym membership tuition reimbursement and more.
Job Tags
Hourly pay, Full time, Local area,