Customer Care Coordinator- Colorado Springs, CO Job at Lifeway Mobility Holdings LLC, Colorado Springs, CO

YWpSaXNtVm9SOEZXWlNDR2VMajUzZ1Z6S1E9PQ==
  • Lifeway Mobility Holdings LLC
  • Colorado Springs, CO

Job Description


Position Title: Customer Care Coordinator- Colorado Springs, CO


Location: Colorado Springs, CO, USA


Req. ID: Req #40




Join our Team and Make a Difference!


At Lifeway Mobility, we believe that everyone deserves to live comfortably, independently, and safely in their own homes. As a leading nationwide provider of accessibility solutions, we are dedicated to enabling individuals with accessibility needs to remain in the place they love.

We are more than just a company – we are a community driven by our Core Values of Putting People First, Being Accountable, and Doing Well While Doing Good. These principles guide everything we do, from the products we offer to the way we interact with our customers and each other.

Joining our team means becoming part of a highly engaged workforce where you will have access to training opportunities, growth potential, and a comprehensive benefits plan. Whether you're starting your career or looking to take the next step, Lifeway Mobility offers a supportive environment where you can thrive and make a difference.

Essential functions:

  • Lead Outreach : Initiate outbound calls, emails, and other communication methods to engage with potential customers.
  • Qualification : Evaluate leads to ensure they meet the criteria for our mobility solutions and gather essential information to facilitate the sales process.
  • Appointment Scheduling : Efficiently manage and organize appointments for the sales team, ensuring a seamless handover of qualified leads.
  • Communication Skills : Clearly and persuasively communicate the value proposition of mobility solutions to customers, overcoming objections and building interest.
  • Database Management : Keep accurate records of all interactions in our CRM system and update lead information as needed with accuracy.
  • Follow-up : Follow a systematic follow-up process to nurture leads and convert prospects into scheduled appointments.
  • Collaboration : Work closely with the sales team and local branch to provide them with relevant information about scheduled appointments and ensure a smooth transition.

Required Education, Experience, and Skills:

  • At least two years proven experience in a similar role, preferably in a sales or business development environment.
  • Excellent communication and interpersonal skills.
  • Strong organizational and time-management abilities.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.
  • Ability to work independently and as part of a collaborative team.
  • Goal-oriented mindset with a focus on achieving and exceeding targets.
  • High school diploma
  • Ability to juggle phone calls and computer tasks.

Physical Requirements and Working Conditions:

Working conditions are normal for an office environment. Must be able to operate computer for most of workday with appropriate rest periods.

At Lifeway Mobility, we care about our employees' well-being. Join our team and enjoy a comprehensive benefits package that includes medical, dental, vision, 401k, employer paid life and LTD and some voluntary benefits too. We set you up for success at the start- with our Academy, which includes virtual and in person training, ongoing support, and the opportunity to grow, either in your role, or into a new role. Plus, you'll have the opportunity to relax and recharge with 7 paid holidays and three weeks of PTO. Apply now to be a part of our team. Ready to elevate your career with us?
Lifeway Mobility is an Equal Opportunity Employer

PIaca85b1543fe-30492-35450465

Job Tags

Holiday work, Local area, Remote job,

Similar Jobs

Rocky Mountain Prep

Middle School English Language Arts Teacher Job at Rocky Mountain Prep

 ..., humble, smart, and results-oriented mindset and a by any means necessary spirit when it comes to driving our big five goals Assist with arrival and dismissal duties, and other school community tasks Work and collaborate with Special Education teachers and other... 

Compass Group

Executive Sous Chef - Northwest Stadium Job at Compass Group

 ...and NHL, MLB, NBA, NFL, and MLS All-Star Games. Job Summary This individual will be responsible for supporting the Executive Chef in overseeing kitchen operations while maintaining a safe and sanitary work environment for the staff. You will prepare or direct the... 

Iron Mountain, Inc

Art Handler/Driver, Crozier Job at Iron Mountain, Inc

 ...solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable... 

Independent Emergency Physicians PC

Hospitalist Medicine Physician - Nocturnist IHP Job at Independent Emergency Physicians PC

 ...one of the highest physician retention rates in the market. Our Hospital Medicine Team has an opportunity for a full-time (144 shifts/year...  ...Park Hospitals in Southfield and Novi; Trinity Health St. Joseph Mercy Oakland in Pontiac; and Henry Ford Jackson in Jackson... 

Legacy Health

Operating Room Assistant Job at Legacy Health

In the OR, timeliness, cleanliness and orderliness are essential. If you see yourself as someone who can ensure all of these as an OR assistant, this may be an ideal position for you. Here, you will realize your potential while helping to fulfill the Legacy mission...