About this opportunity:
GoEngineer is a provider of the most compelling design platforms in the industry, deploying engineering software and 3D Printing technology to make the design process innovative, efficient, and intelligent.
We are excited to offer an opportunity for a Customer Success Manager (CSM) to join our Customer Success Team. This unique role allows you to help shape the customer’s experience from the inside out. If you’re passionate about building lasting relationships, solving problems, and guiding customers to success using our services and products, this may be the position for you.
You will be a trusted liaison to our customers, building genuine relationships. This is a dynamic role that requires self-motivation, a high degree of organization, outstanding communication skills, professionalism, and adaptability. You will lead the way for excellent customer experience, setting the tone for a lasting connection with unlimited potential
Our team not only fosters relationships with our customers but also collaborates with Sales Account Managers, Technical Support, Training, and Engineering teams to champion our customers’ success. Additionally, you will steer customers towards new opportunities & offers from the organization, connect them with the full support they need, and ensure they maximize the benefits of our services & products.
At GoEngineer, we’re committed to helping our customers thrive, and as one of our Customer Success Managers, you’ll be at the heart of making that happen.
Your key contributions in this role will be:
We are looking for candidates with the following experience and skills, however, even if you do not meet all the listed requirements, very interested candidates should still apply:
Competitive Compensation Includes:
More about what GoEngineer offers:
At GoEngineer, we understand that our value comes from our employees, and we celebrate and respect their unique experiences. We are working to build a culture where both our employees and customers are centered in the work we do, and employees feel welcomed as they are from the first day.
Generous Benefits Include:
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