Job Description

Position Summary:

Natural Gas Services Group, Inc. (NGSG) is a leading provider of innovative natural gas compression equipment and industrial combustion systems, offering exceptional products and services. We provide a competitive compensation and benefits package, a rotating schedule, and ample opportunities for career growth and development.

The Field Service Technician is responsible for managing one or more operational compression projects, ensuring the efficient operation of natural gas compressor packages, gas processes, and rental units. This role requires advanced troubleshooting and repair expertise to maintain optimal performance and reliability.

Essential Duties & Responsibilities:

• Perform and lead job activities in alignment with the company's goals and objectives.
• Take initiative and execute duties following NGSG's standard operating procedures.
• Troubleshoot complex compressor system failures and conduct major equipment overhauls.
• Optimize compression equipment performance.
• Diagnose and repair all electrical and mechanical issues within compressor systems.
• Participate in all Health, Safety, and Environmental (HSE) activities and serve as a safety role model.
• Cultivate, build, and maintain strong customer relationships to ensure service satisfaction.
• Provide feedback to management regarding personnel requirements to maintain efficient and economical operations.
• Stay abreast of advanced natural gas compressor and engine theory and maintenance.
• Continually hone and develop electronic and computer skills.
• Demonstrate and further develop leadership skills.
• Analyze parts and supply inventory to effectively communicate needs with the supply chain.
• Maintain assigned compressor units in clean and presentable condition.
• Complete all required reports and documentation according to company policies and procedures.

Education, Experience, and Training:

• High School Diploma or equivalent (required)
• 2+ years of field service technician experience.
• In-depth knowledge of oil and gas industry including gas processes and compressor mechanics (Waukesha, Ariel, Caterpillar, etc.)
• 2+ years of experience in compression, production, or related equipment maintenance
• Advanced troubleshooting skills, including electrical systems
• Competencies include teamwork, effective communication, analytical thinking, mechanical aptitude, self-motivation, initiative, planning, problem-solving, and a strong customer focus
• Possess advanced and complete knowledge of compressor packages, components, and systems
• Expert knowledge of relevant HSE procedures and regulations
• Valid Driver's License with an acceptable Motor Vehicle Record (MVR) as per company policy
• CAT, Waukesha, and Ariel Certifications (preferred)
• Ability to read, write, speak, and understand English fluently

Physical Demands:

• Requires operation of heavy equipment and physical work, including standing for 75% of the time and sitting for 25% of the time.
• Must be able to climb ladders or stairs, and work at heights and in tight, confined spaces.
• Frequent lifting of 10 pounds and occasional lifting of objects over 50 pounds.
• High-noise environment (>85dbA) requiring hearing protection.
• Exposure to hazardous chemicals and outdoor conditions, including extreme heat and cold.
• Must wear all required PPE, including fire-retardant clothing, hard hats, face shields, hearing protection, safety glasses, and steel-toed boots.
• Frequent use of computers and office equipment, including typing, printing, and communication via mobile devices.

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