Front Office Receptionist Job at Burdi Motorworks, Schiller Park, IL

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  • Burdi Motorworks
  • Schiller Park, IL

Job Description

Front Office Receptionist

To effectively and courteously take calls, schedule customer appointments, greet guests, start initial in-take forms, collect payments, file billing statements, assist with miscellaneous office tasks, and posts content on our social media pages.

Responsibilities

  • Greet customers at front door with warmth and customer service.
  • Answer phones and field questions (any repair questions go to service advisors)
  • Register customers and start initial intake paperwork
  • Manage online appointments and scheduling.
  • Collect payments from customers.
  • Ensure that waiting area is orderly and customers are comfortable.
  • Call customers to notify them about the status of their vehicle.
  • Assist Office Managers with any filing and organizing billing statements.
  • Assist with bookkeeping and data entry into QuickBooks.
  • Create and manage email campaigns and social media posts.

Qualifications

  • Proficient verbal and written communication.
  • Proficiency in operation of a computer, internet, and scheduling.
  • Experience with Quickbooks is a plus.
  • Experience with Scheduling is a plus.

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