Job Description

Amusements Gift Shop is jointly operated by Pacific Northwest Ballet (PNB) and The Seattle Opera (SO) in the Marion Oliver McCaw Hall. Responsibilities include serving as gift shop lead, managing the online gift shop, training and managing volunteers, and maintaining the product stock and appearance of the gift shop.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Act as shop lead during performances including training and managing volunteers.
• Set up, open, re-stock and close the gift shop.
• Manage all aspects of the Amusements online gift shop.
• Manage the merchandising, backstock and restocking of logoed apparel (t-shirts & sweatshirts) and posters.
• Maintain the appearance, organization and cleanliness of the sales floor and stockrooms.
• Research ballet and opera productions to be knowledgeable regarding repertoire on stage and the related products in the shop.

QUALIFICATIONS & SKILLS REQUIRED

• 2-years retail sales experience
• Previous point-of-sale experience
• Experience working with and supervising volunteers preferred
• Excellent interpersonal and customer service skills
• Demonstrated history of being dependable, self-motivated and extremely organized.
• Must pass a background check and provide documentation of legality to work in the U.S.

PHYSICAL DEMANDS/WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Individuals may need to sit, stand, walk and/or climb stairs as needed.
• Prolonged periods of standing and working at a register
• May require walking primarily on a level surface for intermittent periods throughout the day.
• Frequently required to reach with hands and arms, including reaching above shoulder height, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required.
• May include lifting, carrying or moving up to 50 pounds
• Use hands to finger, handle, or feel; and requires ability to speak or hear
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• The noise level in the work environment is usually moderate

Pay Range : $22.50 – 23.00/hour; Hourly, Non-exempt

Hours: Average 20 hours/week during the performance season, with additional hours expected in November and December

** Must have the ability to work evening and weekend hours

Benefits: Complimentary tickets to each repertoire of Pacific Northwest Ballet and passes to attend The Seattle Opera dress rehearsals

This is a part-time, non-benefitted position

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