Corcentric, a leading provider of cloud-based finance and procurement solutions, seeks an Intern on the Managed Services team, to support business process analysis, reporting, and innovation.
This role is based in our Cherry Hill, NJ office, but may be eligible for voluntary work-from-home consideration. To be considered for this position, you should live within a commutable distance to our Cherry Hill, NJ office location, and be available to work about 30-40 hours/week, Monday - Friday.
As a Business Process Analyst Intern, you will work with our Source-to-Pay (S2P) Technology Enabled Managed Services team, supporting customer’s accounts payable and procurement processes, delivered through the Corcentric Platform technology solutions. You will collaborate with our Business Process Management function to facilitate procurement processes, supplier onboarding, invoice processing and payments administration, with a focus on continuous improvement and automation enablement.
The successful candidate will have blend of technical knowledge, analytical skills, and communication abilities. Working at Corcentric will challenge you to invest heavily in your own professional development and allow you to take control of your career path by exposing you to a variety of procurement and finance processes across industries, where you have the ability to help shape impactful, strategic improvements.
We take pride in fostering a positive, team-first collaborative environment.
If you are a self-motivated individual with a passion for process improvement, we encourage you to apply for this exciting opportunity.
Responsibilities
Data Analysis & Organization
Data Integrity Optimization:
Process Documentation & Continuous Improvement:
Organize troubleshooting guides for common Business Process Management issues by identifying recurring errors, collecting screenshots for tutorials
Watch training videos on upcoming product features, document steps, and add test scripts into tracked Smartsheet.
Create a list of current automations and potential automation opportunities.
Review files from upcoming testing automation to ensure the process is understandable for the Managed Services Program
Review current JIRA tickets for Business Process Managers to ensure basic information is covered.
Project Coordination Support:
System Updates and Reporting
Process updates in the Corcentric Platform (CP), including: load new locations, Load/change/replace approval and assignment rules.
Review CP system logs to identify major processing errors.
Combine and collect data to report trends and monitor daily invoice jobs.
Update monthly client accrual reports and audit reports.
Provide ticket updates and documentation support in JIRA
Monitor JIRA support tickets to ensure no responses are missed.
Close tickets or update their status, priority, etc.
Preferred Qualifications
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