Manager, Patient Business Services Job at Legacy Health, Portland, OR

YVROaHNXMXZTc1JYWWkyRmVMYiszdzF6SlE9PQ==
  • Legacy Health
  • Portland, OR

Job Description



Making life better – for your team, your patients, your community. If that defines everything you do, and if you want to empower others to do the same, you may belong at Legacy managing the a team of professionals providing customer service to patients regarding their bills and financial requirements. Guiding patients toward important financial decisions while being sensitive to difficult or stressful circumstances is an important aspect of the care we provide. If you share this commitment, we’d like to talk to you.

This is a hybrid-remote position - incumbents, who reside in Oregon or Washington only, may work at an assigned Legacy Health location, and other days may work remotely at home, on the road or in a satellite location for the remainder of their workweek.

All new hires are required to come to a designated Legacy Health office location in Portland, Oregon prior to their start date for a new hire health assessment and to complete new hire paperwork.

Responsibilities

Manages the daily operational activities of the department in alignment with the mission, values, and objectives of the department and organization.

Participates in the recruitment, interviewing, selection, training, and evaluation of staff. Assesses technical and professional education needs of the staff and develops or provides educational resources to meet those needs. Assigns workloads and monitors quantity and quality of work. Determines and/or manages business priorities. Develops and implements policies and procedures to insure efficient and effective delivery of services in the department. Identifies and resolves issues affecting the delivery of services. Monitors the department's operating budget. Approves or monitors expenditures, purchases and other actions to insure compliance with budget guidelines. Demonstrates knowledge of applicable statutory, regulatory and administrative requirements relative to departmental operations/accreditation.

Qualifications

Education:
Bachelors Degree in business or related field, or equivalent experience required, plus 5 years progressively more responsible experience in Admitting and Patient Business Services preferred.

Experience:
Management experience with a thorough knowledge of operations, including staffing and scheduling, budget management, and workflow planning required. Five years experience in supervision or management of accounts receivable in a health care environment, including experience in billing, collections, electronic billing systems and customer service required.

Skills:
Ability to manage a broad span of control through implementation of a self-directed team approach.
Strong communication and leadership skills, and a willingness to lead by example. Interpersonal skills to be sensitive to the patient's needs while communicating Legacy's needs.
Ability to work with insurances and regulatory agencies.

LEADING AT LEGACY

Demonstrates the ability to act consistently with Legacy’s Values in Action, exemplifies our core organizational values, and exhibits the leadership competencies outlined in Leading at Legacy.

Equal Opportunity Employer/Vet/Disabled

Compensation details: 99079.57-149568.23 Hourly Wage

PI15edbb39500f-30492-35334376

Job Tags

Hourly pay,

Similar Jobs

Human Interest

Senior Software Engineer, Experiences Job at Human Interest

 ...number of investors. Most recently, this includes funding from Marshall Wace and Baillie Gifford, as well as top investors such asBlackRock,TPG (The Rise Fund), SoftBank,Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.About the roleAs an engineering... 

COQODAQ

Restaurant Manager Job at COQODAQ

 ...Management is first and foremost an outstanding hospitality company that conceptualizes Michelin-starred and James Beard nominated restaurants. We focus on both passion and profitability. We are professionals committed to ensuring exceptional hospitality and service to... 

Get It Recruit - Marketing

Insurance Sales Agent - Remote | WFH Job at Get It Recruit - Marketing

Insurance Sales Agent Remote Direct Hire Salary: $40k-$45k + Commission (annual salaries average anywhere from $90k-$120k)...  ...innovative, remote team. As part of our fast-growing insurtech startup, you'll play a vital role in providing personalized insurance solutions... 

Kixie

Customer Success Manager Job at Kixie

 ...and support teams stay on top of their customers. We integrate richly and easily with any...  ...team of solutions engineers and customer success reps in the SaaS industry, and make our...  ...internal teams (e.g. engineering, product management, customer success) to solve problems and... 

Pepsi of Worcester & Windham

Part-Time Weekend Merchandiser Job at Pepsi of Worcester & Windham

 ...etc.) to transport products. *Keep back room stock in neat and orderly condition. *Communicate store issues to store managers and Pepsi management. *Follow merchandising standards set forth by Pepsi policy. *Deliver customer service (e.g. communication, rapport...