Network Support Specialist Who is a Technical Whiz Job at Knight Office Solutions Inc, San Antonio, TX

YmpodHYySnJTOGRTWkN5QWViYjczUVIr
  • Knight Office Solutions Inc
  • San Antonio, TX

Job Description

and Requirements
  • Provide intermediate-level remote and onsite support for customer technical support requests while maintaining company culture and providing legendary customer service.
  • Achieve Networking Department goals for Customer Satisfaction and on time completion for projects and SLAs as defined by Service Level Objectives.
  • Follow operational policies, processes, and procedures as they pertain to the Department's and company vision.
  • Create, update, and maintain the completeness and currency of knowledgebases, site maps, network diagrams, and other client required SOP documentation, as required by management.
  • Degree in Computer Science, Information Technology, or related field.
  • 2 or more years of proven experience in network support or similar role.
  • Strong knowledge of network systems, protocols, infrastructure, and security
  • Current Network + or CCNA (required).
  • CCNP or CCIE are (preferred).

Why Work for Knight Office Solutions

  • Competitive salary, with experience.
  • Comprehensive health, dental, and vision insurance plans.
  • Voted as a Top Place to Work in San Antonio for ten straight years.
  • Schedule is Monday – Friday, 8:00 am – 5:00 pm.
  • Opportunities for professional growth and development.
  • Friendly and inclusive work environment that values teamwork and collaboration.

Join our dynamic team at KOS to make a significant impact on our customers' experiences through exceptional customer service. If you enjoy identifying solutions to resolve technical issues and are passionate about providing outstanding customer service, we would love to hear from you.

Apply today by submitting your resume, cover letter, and any relevant work examples demonstrating your expertise in technical support.

Knight Office Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

PI5851c113d04b-30492-35771080

Job Tags

Monday to Friday,

Similar Jobs

Mendham Twp Board of Education

6th Grade Science - Leave Replacement (9/3/24-1/24/25) Job at Mendham Twp Board of Education

 .... Ability to maintain a positive learning environment 4. Strong interpersonal and communication skills 5. Required criminal history background check and proof of U.S. citizenship or legal resident alien status REPORTS TO: Principal/Designated Administrator... 

Fathom Mfg

Sheet Metal Account Manager Job at Fathom Mfg

 ...operation, and lead generation. Responsible for sales associated administrative tasks including scheduling meetings with prospective customers, contact management, quoting, generating proposals, processing orders, collecting customer purchase orders, and preparing... 

Iron Mountain, Inc

Art Handler/Driver, Crozier Job at Iron Mountain, Inc

 ...solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable... 

Centene Corporation

Finance Analyst II Job at Centene Corporation

You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you'll have access to competitive benefits including a fresh perspective on workplace... 

Northeast Healthcare Recruitment, Inc.

Locum Tenens Urgent Care Nurse Practitioner or Physician Assistant Job at Northeast Healthcare Recruitment, Inc.

We are seeking Family Trained Nurse Practitioners or PhysicianAssistants for locum tenens roles at our Urgent Care centers south of Boston,MA. Opportunities are available for Full Time, Part Time, and Per Diempositions. The APPs will work a combination of 12 and 8-hour...