Non-Profit Donation Agent (Remote Independent Contractor) Job at Kaizen Advance, Atlanta, GA

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  • Kaizen Advance
  • Atlanta, GA

Job Description

Join us in supporting non-profit organizations by processing donations via incoming phone calls and providing donors with quality customer service. This position offers the chance to support a wide range of non-profit and governmental organizations and allows you the flexibility to work from home. If you have excellent communication skills, are detail-oriented, and are passionate about helping others, we want you on our team.

**Types of Clients:**

- Nonprofit/Charity TV, and Radio stations

- Child welfare agencies

- Veteran support groups

- Spiritual and religious organizations

- Animal advocacy groups

**Requirements:**

* Must be at least 18 years old
* Must be a US Resident
* Minimum 6 months of remote call center experience or 1 year in-office call center experience
* Must use a Windows 10/11 PC
* Quiet, professional background for calls
* Able to type at least 40 words per minute
* Intermediate computer skills
* Able to pass a background check
* Must be able to complete a voice assessment and mock call assessments

**Preferred Skills:**

- Highly organized and self-motivated

- Excellent communication skills

- Intermediate PC proficiency

- Reliable and Dependable

- Able to provide excellent customer service

**Benefits:**

- Inbound phone work: $0.20 - $0.32 per talk minute depending on the project

- Experienced agents can earn up to $0.35 per talk minute

- Additional opportunities in email, ticket, and chat support available with varied pay rates

- Flexible hours with 24/7 availability

Job Tags

Hourly pay, Contract work, For contractors, Work from home, Flexible hours,

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