Office Administrator / Data Entry Job at Westridge Laboratories, Santa Ana, CA

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  • Westridge Laboratories
  • Santa Ana, CA

Job Description

We are seeking a highly motivated, friendly, and open-minded individual with a keen attention to detail to join our four-member Customer Service team. As an Office Admin/Data Entry Specialist, you will play a crucial role in supporting our overall success by collaborating with a dedicated team within our esteemed organization.

The ideal team member will possess the following qualifications:

• At least 2 years experience using an ERP system

• Possesses a positive, empathetic, and professional attitude.

• Demonstrates excellent data entry accuracy, organized and effective communication skills (written, verbal, and listening)

• Excellent typing skills and experience working with computers and software (Excel, Word, e-mail, web browsers, etc.)

• Solid time management skills and the ability to prioritize tasks

• Accountability, initiative, and a high level of ownership

• Ability to thrive under pressure

Responsibilities may include but are not limited to:

• Sort and organize hard copies after entering data electronically

• Receive, review, and enter data into the computer database according to established policies and procedures, ensuring data integrity

• Directs unresolved issues and requests to the appropriate designated resource to resolve.

• Ability to learn and follow procedures and policies.

• Addressing data inconsistencies by working with team members to locate missing data.

• Performs other related duties and assignments as required and as assigned by the supervisor.

• Identify and assess customers’ needs to achieve satisfaction.

• Manage large amounts of incoming phone calls

• Reports to Customer Service Supervisor.

• Working with a team of CSRs and other departments to find appropriate solutions to problems

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:

• 401(k)

• 401(k) matching

• Dental insurance

• Health insurance

• Paid time off

• Vision insurance

Schedule:

• 8 hour shift

• Day shift

• Monday to Friday

• In Person (No Remote Availability)

Education:

• High school or equivalent (Required)

Experience:

• Data entry: 2 years (Required)

Job Tags

Hourly pay, Full time, Remote job, Shift work, Day shift, Monday to Friday,

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