Job Description

Job Title: Operations Manager, Disrupting Traffick

Location: 220 S 17th Street, Lincoln, NE 68508

Employment Type: Full Time 36 hours per week

About Disrupting Traffick

Disrupting Traffick is a nonprofit organization dedicated to supporting survivors of human trafficking and those at risk. We provide direct services and resource connections through a comprehensive Resource Center, Safe House program, and innovative community partnerships. Our mission is fueled by three core values: Tenacity , Transparency , and Trailblazing .

 Position Overview

As the Operations Manager , you will oversee the daily functioning of Disrupting Traffick. This includes grant reporting, volunteer coordination, and ensuring the upkeep of the Resource Center. You will monitor program budgets, manage schedules for the hospitality team and hourly staff, and ensure all data and checklists are completed accurately. This is a highly hands-on role requiring both strategic thinking and attention to detail.

Key Responsibilities

Resource Center Operations

• Ensure food bank and hygiene bank ordering and pickups are completed as scheduled.
• Oversee open hours for client shopping, maintaining an organized and welcoming environment.
• Manage cleaning schedules, sorting processes, and inventory updates for the Resource Center, including the pantry, clothing closet, kids' closet, and hygiene items.

Data Tracking & Reporting

• Track and maintain data such as clients served, items distributed, and volunteer hours.
• Ensure compliance with social work best practices, grant requirements, and organizational policies.
• Prepare and update reports on grants, budgets, and insurance policies.

Volunteer Coordination

• Create and manage volunteer schedules for both the Resource Center and Safe House.
• Communicate with volunteers regarding duties such as providing meals, welcome kits, and other scheduled tasks.
• Foster positive and consistent communication across all volunteers and programs.

Safe House Organization

• Organize the Safe House schedule, ensuring coverage for daytime hours and operational needs.
• Coordinate communication between volunteers to ensure smooth meal planning, kit preparation, and household maintenance.

Intern Oversight

• Supervise social work interns, providing guidance and ensuring adherence to professional standards.
• Facilitate training and support for interns, integrating them into the organization’s daily operations.

General Operations Management

• Maintain and update organizational practices to optimize efficiency and compliance.
• Collaborate with leadership on resource allocation and operational improvements.
• Serve as a liaison between programs to ensure consistent communication and shared goals.allocation.

Culture & Communication

• Model the organization’s core values of Tenacity, Transparency, and Trailblazing in all interactions.
• Implement clear communication practices, ensuring honest, data-driven reporting and a culture of openness.

What We’re Looking For

Tenacity

• Self-Driven Work Ethic: Able to identify and prioritize needs, guided by personal accountability and ownership of role within the organization 
• Initiative & Ownership: Takes responsibility for tasks, creating personal to-do lists and seeing them through.
• Relentless Effort: Demonstrates an unwavering commitment to excellence, overcoming obstacles with perseverance.

Transparency

• Truth-Telling Through Data: Gathers and reports accurate data to provide genuine insight into our impact.
• Integrity in Reporting: Maintains honesty in numbers and outcomes, avoiding any exaggeration.
• Internal Openness: Fosters a culture of honesty, vulnerability, and mutual trust within teams.

Trailblazing

• Challenging the Status Quo: Seeks innovative ways to improve operations, refusing to settle for “that’s how it’s always been.”
• Pioneering Spirit: Brings fresh ideas and creativity to a complex, ever-evolving field, leading by example.
• Balanced Progress: Honors the foundational work already in place while also creating opportunities for growth and advancement.

Qualifications

• Master of Social Work (MSW) required.
• Strong organizational skills with keen attention to detail.
• Proven experience in operations or nonprofit management preferred.
• Excellent written and verbal communication skills.
• Familiarity with tracking systems, data management, and grant reporting.
• Ability to work collaboratively within a horizontal hierarchy.
• Experience in victim services
• Basic understanding of human trafficking

How to Apply

Interested candidates should submit a cover letter, resume, along with two references to admin@disruptingtraffick.org. Please highlight your experience in operations management and how you embody our core values of Tenacity, Transparency, and Trailblazing.

Join us in pioneering innovative solutions and making a tangible impact in the fight against human trafficking. We look forward to hearing from you!

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