Principal Content Designer Job at Intuit Inc., Mountain View, CA

WXpWbXQyeHRRTUpVWWlXQWM3RHgzUVYvTHc9PQ==
  • Intuit Inc.
  • Mountain View, CA

Job Description

2024-57474 - Copy or share job URL

Principal Content Designer

Location(s):San Diego, California; Mountain View, California

Apply NowApply LaterJoin Talent Community

Company Overview

Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Job Overview

Taxes, finances, and fun. Yup, they can all coexist.

Where? At the intersection of design and content, right here in Intuit’s Consumer Group. We design with words. We simplify the complex. We love what we do.

How? We have real conversations with actual customers. Then we craft conversations for millions of people to see. We're the voice of TurboTax. Together with our world-class design partners, we create award-winning experiences that delight customers.

Join the brand and marketing team and help us create the best front-door experiences for our customers. See your work come to life on the TurboTax homepage, landing pages, and the product onboarding experience.

Qualifications

You have experience creating concepts and content for website UI. You get messaging, A/B tests, landing pages, conversation mapping, building dynamic customer flows, and more. While solving customer problems you also drive revenue and conversion for the business. You design the best copy for every execution. You can quickly master and apply the TurboTax tone, style, structure, and voice, and advocate for it effectively. You consider usage, space, strategy, media, and brand.

You want to collaborate with product designers, researchers, product managers, and other content designers. You like a high-intensity, productive, deadline-driven environment. You’re not fazed by millions of customers interacting with your work. You want to know what’s working and what’s not so you can iterate for better results.

You can think strategically and masterfully articulate your thinking and your design choices. You embrace AI and understand how to leverage it to amplify and accelerate your contributions.

Strong strategic mindset that allows you to collaborate effectively with partners and contribute beyond just the words on the page

Demonstrated experience with web writing for e-commerce sites (Agency experience a plus)

Familiarity with generative AI and how it can be applied to increase efficiency and scale the content function.

Strong conceptual, marketing, and writing skills

Experience with A/B testing and how to use it to drive improved page performance

Ability to grasp technical concepts and quickly get up to speed on our platform and how it impacts your designs

Ability to quickly familiarize with brand goals and integrate into actionable copy

Ability to self-manage many high-level projects and work within tight deadlines

Ability to generate, articulate and present creative concepts and strategies to peers as well as internal constituents

Comfortable receiving, responding to, and incorporating feedback

Ability to understand and adhere to an existing and evolving design system

Good understanding of SEO and how/when to apply it

Ability to understand and apply business data and analytics to your work and use it to influence your creative decisions

Familiarity with Figma a plus

Bachelor’s degree or commensurate experience. Equivalent experience will be considered

7-8+ years industry experience

Responsibilities

Establish yourself as a thought leader in content strategy; influence, mentor, and guide other content designers to deliver the best work of their lives

Translate business needs into clear, engaging, actionable copy for A/B web page tests, onboarding and product flows, and other web properties

Work collaboratively with product managers to solve customer problems by leveraging data, customer insights, and industry best practices

Work with internal and external resources to ensure copy and design work in concert to deliver against the business requirements and create the best user experience

Research, conceptualize, write, proofread, and edit copy

Handle special projects as needed

Understand sitemaps, wireframes, conversation mapping, and other similar documents and write to their needs

Understand web and app production and process

Ensure copy is compliant with published style and legal guidelines

Deliver on deadline in a fast-paced environment

Participate in the broader design and content communities at Intuit and influence across business units

Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Southern California $160000-216500. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

ConradIntuit employee"Working at Intuit is satisfying because our goal is not to get customers to spend as much time on our products. We want to make their financial lives easier whether it's filling out taxes or helping small businesses operate. It's a great combination of experimenting with new technology while also staying close to tangible problems for real people."

Award-winning culture, best-in-class benefits

Culture and values

Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.

More about Intuit life play_arrow

Benefits we offer

People who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.

More about our benefits play_arrow

Hiring process

From set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.

More about our hiring process play_arrow

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.

Related Content

Helping women share expertise, build community, and grow their careers.

Read More

We simplify complex topics for our customers, giving them more confidence in their financial decisions.

Find Out More

Job Tags

Local area, Worldwide,

Similar Jobs

Food Allergy Institute

Pediatrician Job at Food Allergy Institute

 ...compassionate physician to join our dynamic team. After expansive training in this role, you will work closely with our multidisciplinary...  ...Insurance ~ Vision Insurance ~ Dental Insurance ~ PTO Days ~ Paid Holidays ~401K Plan (matched)~ Professional Development ~... 

Wisconsin Community Services

Recovery Navigator - Hub & Spoke Program Job at Wisconsin Community Services

 ...comprehensive care to meet the persons needs. This includes treatment needs, medical/dental, housing, legal, financial, benefits, food, clothes, and social needs, etc. # Facilitate monthly BAM monitoring/team meetings (every 90 days) in collaboration with the persons... 

University of Pittsburgh

Social Work Mental Health Research Scientist Job at University of Pittsburgh

 ...Social Work Mental Health Research Scientist The School of Social Work at Pitt is consistently ranked among the top schools of social work in the nation. The School is known for its strong educational programs at the BASW, MSW, and PhD levels and national... 

Sanford Health

RN Program Specialist - Trauma Services - Full Time Days Job at Sanford Health

Careers With Purpose Sanford Health is one of the largest and fastest-growing not-for-profit health systems in the United States. We're proud to offer many development and advancement opportunities to our nearly 50,000 members of the Sanford Family who are dedicated...

Mosaic

Specialized Home Provider - Ellsworth, KS Job at Mosaic

 ...would benefit from a home thats calm and quiet, where all family members are at least close to adult age. As an Independent Contractor, your primary responsibility is to maintain a safe and healthy home environment for the individual supported. Caring for...