Job Description

Are you a detail-oriented professional with a passion for continuous improvement and a drive to contribute to team success? We are seeking a dedicated Quality Technician to join our dynamic team. The ideal candidate will possess a strong familiarity with ISO 13485 standards, ensuring the highest quality in our products and processes. Join us and play a pivotal role in maintaining excellence and driving innovation within our organization.

Why join Garrison Dental Solutions?

Private, Purpose-driven Company

o We have been a family-owned, debt-free, stable company in business for more than 25 years.

o We pursue a vision of innovating dentistry to restore healthy smiles worldwide.

o We place a high focus on living our core values of teamwork, determination, quality, and continuous improvement.

o We have been awarded one of West Michigan's Best and Brightest Companies to Work For® seven consecutive years.

Market Leader

o Garrison is a market leader for one of the most popular and reliable restorative dentistry procedures.

o Our products are sold in 150 different countries.

o Garrison has a track record for consistently achieving double digit percent annual growth.

Highly regarded for innovative product designs requiring complex, in-house manufacturing.

o We place significant investments in innovation and technology.

o Our core products are protected by intellectual property and verified manufacturing processes that push the limits of metal-forming and injection-molding.

Competitive Compensation and Benefits Package:

o Base Salary range of $44 – 54 K (based on background) with bonus potential. 401K with profit sharing.

o Health (Medical, Dental, Vision, HSA, FSA), Life, Short-term and Long-term disability, Accident and Critical Illness insurance

o Professional development support through company sponsored training and tuition reimbursement.

o Whole health support with Employee Assistant Program (EAP), regular and volunteerism paid time off, hybrid work option, free on-site gym access and subsidized gym membership.

Duties/Responsibilities:

• Conduct product validation lab testing, data analysis, and report writing.
• Perform inspections and tests on incoming materials, document findings, and manage sorting and rework.
• Monitor product quality throughout production to ensure compliance with standards.
• Accurately document inspection and testing results, maintaining quality assurance records.
• Identify and report defects, recommend disposition, and communicate with relevant departments.
• Assist in internal and external QMS audits, supporting QRM and auditors.
• Maintain and update QMS procedures and work instructions to comply with ISO 13485, MDSAP, FDA, and other regulations.
• Provide employee training on quality standards, procedures, and best practices.
• Generate and verify traceability information and QA documentation.
• Collaborate with various departments on product and process regulatory requirements, including CAPAs.
• Stay updated on trends and advances in device manufacturing and quality control.

Required Skills/Abilities:

• Strong verbal and written communication, with teaching and training capabilities.
• Proficiency in mathematics, statistics, and report writing.
• Excellent organizational skills and attention to detail.
• Ability to understand technical specifications.
• Skilled with test and measurement equipment and documentation software.
• Proficient in Microsoft Office Suite or similar software.

Education/Experience:

• High school diploma or equivalent; associate degree/technical certification preferred.
• Experience with Quality Management Systems.
• Knowledge of quality standards like ISO 13485, Six Sigma, or Lean Manufacturing preferred.
• Preferred internal auditing experience.
• Competence in Geometric Dimensioning & Tolerancing (GD&T).
• Familiarity with continuous improvement tools (e.g., 5S, PDCA, Value Stream Mapping, Six Sigma).

Compensation details: 44000-54000 Yearly Salary

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