Job Description
Join Our Team as a Corporate Travel Agent! AAA Club Alliance is looking for a skilled
Corporate Travel Agent to join our collaborative Corporate Travel team. In this role, you will handle domestic travel requests for airline, hotel, and car rentals, ensuring cost-effectiveness and exceptional service delivery. Proficiency in SABRE GDS and experience in Corporate Travel are essential for success in this position.
This is a remote position, but candidates must reside within our territory. Flexible Schedule: - The assigned schedule offers great flexibility.
- Potential shift availability from 9:30 AM to 6:00 PM EST.
Why Choose AAA? At AAA, we offer a stable working environment with exciting career prospects. We provide competitive benefits, including:
- Competitive starting hourly rate depending upon experience and location
- Medical, Dental, Vision and Prescription coverage
- 8 Paid Holidays
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match up to 7%
- Complimentary AAA Premier Membership, offering discounts on our products and services.
As a Corporate Travel Agent, you will: - Book domestic reservations for air travel, hotel, and car rentals.
- Respond to requests for domestic and international price quotations.
- Promote acceptance of fares, rates, and suppliers that align with client travel program policies.
- Maintain professional client relations through prompt and accurate communication.
- Stay informed of airline rules, regulations, and current affairs.
- Achieve individual and contractual service level goals.
- Maintain client profiles and manage special requests.
- Monitor global distribution systems (GDS) queues to maintain quality control.
- Ensure optimum customer service through effective telephone techniques.
Minimum Qualifications: - High school diploma or equivalent.
- Minimum 4 years of active Travel Consultant experience in the past 6 years.
- 1+ year of international experience preferred.
- Corporate Travel experience and proficiency in Sabre GDS required.
If you're passionate about travel and excel in providing exceptional service, we invite you to join our team at AAA Club Alliance!
AAA Club Alliance is an equal opportunity employer committed to diversity and inclusion.
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category: Customer Service
Job Tags
Remote job, Hourly pay, Holiday work, Flexible hours, Shift work,