Job Description

REACH YOUR POTENTIAL | COLLABORATE WITH AMAZING PEOPLE | MAKE CHANGE HAPPEN 

Do you have the skills, passion, and commitment to transform the Business Analysis capability for the better? Are you ready to be a changemaker? If so, join us. 

North Highland is the world’s leading change and transformation consultancy. Simply put, we make change happen like no one else. And we’re on the hunt for a new Senior Business Analyst to help drive our growing Delivery BA industry team and spearhead growth for us in this sector. 

HOW WILL YOU MAKE CHANGE HAPPEN? 

As a Senior Business Analyst in our Delivery Business Analysis capability, you will drive transformation efforts for Fortune 500 clients by using your expertise in requirements management, process optimization, and Agile to delivery complex solutions. Your role will help drive solutions for clients, coach other Business Analysts on the team, and work with our clients/stakeholders to prioritize what is most important to the success of the program. 

YOU WILL: 

• Work cross-functionally with key business partners to help establish strategic goals and objectives, project objectives, and set expectations on functional scope 

• Facilitate meetings with project stakeholders to determine project and application requirements 

• Analyze the organization's business model and define its policies and market approaches 

• Elicitation of business and user requirements needed to conduct current state analysis 

• Review user stories, system requirements, business rules, and scenario documentation to verify they meet business requirements 

• Design business process to articulate functional specifications and standardize the organization's workflows 

• Analyze systems and understand business rules required for IT project initiatives 

• Support development of project plans, project implementation, and post-implementation support 

• Manage stakeholder needs and expectations, and communicate effectively for ongoing project progress visibility 

• Attend daily scrums to ensure project roadmap is on track and proper organizational alignment is in place 

• Determine a prioritization of functional scope and work with delivery teams to set Agile sprint plans and release schedules 

• Responsible for backlog grooming and reporting, defect management, and risk monitoring 

IDEALLY, WE’D LIKE:

• 5 years of experience in business analysis, system analysis and design, or infrastructure design/development/support 

• 1+ year of experience in Business Analysis across a variety of organizations, or business units (if a single organization): 

• Requirements Gathering 

• Meeting Facilitation 

• Process Design 

• Proven experience in a lead role with the ability to mentor/coach team 

• Large, enterprise project experience ranging in size from $1million+ 

• Agile Delivery - user story development and backlog grooming 

• Experience working with C-Suite and communicating cross-functionally 

• Highly motivated and driven with ability to think strategically and take on initiatives 

• Able to work in fast-pace, changing environment 

• Attention to detail and proven analytical skills 

• Ability to collaborate with both internal and external partners 

• VersionOne, Rally, RTC or Jira experience 

• Bachelor’s degree or foreign equivalent from an accredited college/university in Business, Information Systems, Business Analytics, or related fields, or relevant work experience.

• CBAP and Agile/Scrum certifications (CSM, CSPO, etc.) are preferred 

TRANSFORMING CLIENTS. TRANSFORMING CAREERS. 

Success—for both our clients and our colleagues—is all about putting people first and doing great things together. We believe that when we work as one team, we can take action today to build lasting capability for tomorrow. 

Here’s how we make that happen: 

• Grow through your choices. We want people who strive for the next level, and then the next. That’s why we’re passionate about giving you the tools you need to reach your full potential. It’s rooted in our employee ownership model—with plenty of coaching and personal development opportunities to help you forge your own path to the top. 
• You’re never a number. Our firm is large enough to scale up and tackle big client challenges, but small enough that you won’t get lost in the crowd. And that’s something that will never change. We celebrate individuality, collaborate as a team, and put our people first. Always. 
• Make your mark. Not content to stand still? We wouldn’t have it any other way. There’s room to experiment and stretch yourself here, and we encourage you to bring whatever you’ve got to the table. 

READY TO MAKE CHANGE HAPPEN? 

Click here to apply / Click the ‘Apply Now’ button at the top of the page to submit your resume. 

Founded in 1992, North Highland is an employee-owned firm—regularly named one of the best places to work. With our blend of workforce, customer, and operational expertise, we’re also a leading voice in the change and transformation consultancy space. We have more than 5,000 consultants and 60 offices around the globe, all focused on helping businesses transform by placing people at the heart of every decision. It’s how lasting progress is made. Meanwhile, we’re a proud member of Cordence Worldwide ( an international consulting alliance. 

For more information, visit and connect with us on LinkedIn, Twitter, Facebook, and Instagram. 

Please note that applicants must be authorized to work in the United States without the need for visa sponsorship by North Highland. Work visa sponsorship will not be provided, either now or in the future, for this position. 

North Highland is an Equal Employment Opportunity (EEO)/Affirmative Action employer. All qualified applicants will receive fair and impartial consideration without regard to race, color, sex, gender identity, religion, national origin, age, sexual orientation, disability, veteran status, or any other characteristic protected by law. 

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