Job Description
Role Overview: The Senior Conference Planner is a critical support role within the global content team. Responsible for supporting the team and ensuring content delivery to our IT Leader and Symposia conferences in this region, creating exceptional customer experiences for attendees, sponsors and associates attending conferences.
Primary Responsibilities: - Flawless delivery of assigned conferences, while working as part of the global content team
- Communication and collaboration across conference teams to ensure seamless delivery of first class conferences. Preparing and presenting role specific initiatives, learnings and analysis - to stakeholders, leadership and external partners pre conference and onsite.
- Work closely with program management and conference management in developing a client-focused agenda, develop and roll out new processes for session management and agenda guidelines.
- Be a key member of the global conference content team - build effective relationships with peers in all regions, take and share best practices to continuously raise the level of our conferences across the world.
- Actively participate in the process of improving conference features and programs and encourage attendee feedback.
- Constantly evaluate the experience, feedback and results and implement changes accordingly. Create detailed post-conference analysis reports and conference debriefs for review with management/other team members.
- Identify and track conference navigator tool enhancements and work with the conference technology team on improvements and testing.
- Effective project management including ownership and adherence of timelines and templates.
- Partner with the Creative Attendee Journey team to create and improve attendee experience.
- Partner with the logistics team on capacity planning, projection models and room placement
- Manage conference content execution to include room monitor management, capacity management, session scanning and feedback.
- Adhere to expense management practices.
Expected Results: - Flawless client experience
- Flawless execution with high client satisfaction scores and strong client retention
- Build and maintain excellent working relationships
- Achievement of financial objectives
- Engagement and effective management of suppliers
- Exceptional operational efficiency
Qualifications: - Bachelor's degree with focus on events and/or marketing preferred
- 3-5+ years of business meeting planning experience
- Brazilian Portuguese fluency required
- Competent in Excel, PowerPoint, and Google Drive
- Project management experience
- Exceptional customer service skills. Excellent communication skills, both written and verbal that will provide the ability to communicate effectively with clients at all levels.
- Must be self-motivated, confident to work independently, collaborative and solution oriented.
- Effective at building relationships with internal and external clients.
- Excellent organizational skills and an ability to work well under pressure and meet deadlines.
- Ability to travel in region and out of region. Expectations of up to 30% onsite delivery.
- Ability to multi-task and work in a quick changing environment and be flexible
- Understanding and appreciation of technology
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Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.
Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.
Since our founding in 1979, we've grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.
What makes Gartner a great place to work? Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.
We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.
Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.
We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.
What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
Ready to grow your career with Gartner? Join us.
Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 54,000 USD - 84,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.
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Job Requisition ID:88666
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Job Tags
Worldwide, Flexible hours,