Job Description

Senior Content Designer Description

We are seeking a skilled Senior Content Designer to join our dynamic team.

In this role, you will be instrumental in defining and delivering comprehensive content strategies to enhance product experiences and support our Growth Acquisition Team. This position requires a deep understanding of human-centered design, exceptional writing skills, and the ability to produce high-quality content for various platforms.

If you are interested in this opportunity – !

Responsibilities

• Support the Growth Acquisition Team
• Define and deliver end-to-end content strategy for product experiences
• Conduct content audits and competitive evaluations
• Perform heuristic assessments of product content usability/accessibility
• Develop concepts and plans for content experimentation
• Create polished presentations in Figma and PPT
• human-centered design methods to write, test, and deliver in-product content
• Produce content wireframes, sketches, and empathy maps
• Document voice flows and ML/AI prompts and guardrails
• Write long-form articles for Help Center and Destination Guides
• Contribute to the client's Design System by establishing content standards
• Build strong relationships with cross-domain content owners
• Define content workflows, best practices, and mapping for new product experiences
• Prepare and facilitate workshops
• Present content critiques and stakeholder reviews using Figma flows and PPT

Requirements

• 3+ years of experience in Content Design
• Expertise in writing product UI content in American English
• Ability to utilize various content strategy/design frameworks
• Advanced proficiency in Figma and related content-specific plug-ins
• Exceptional presentation and storytelling skills
• Competent in facilitation and workshopping
• Familiarity with Microsoft Office 365
• Understanding of headless content management systems and GitHub
• Knowledge of AI/ML for content design, including NLU and prompt engineering
• Strong relationship-building skills
• Embraces a growth mindset and first-principles thinking
• Experience with cross-functional collaboration (Product Management, Engineering, Legal, Localization, Content Platform)
• Fluent English communication skills at a С1 level

Nice to have

• Background in managing large-scale content projects
• Certification in UX writing or content design
• Prior experience in the travel or technology industry

We offer

• Career plan and real growth opportunities
• Unlimited access to LinkedIn learning solutions
• International Mobility Plan within 25 countries
• Constant training, mentoring, online corporate courses, eLearning and more
• English classes with a certified teacher
• Support for employee’s initiatives (Algorithms club, toastmasters, agile club and more)
• Enjoyable working environment (Gaming room, napping area, amenities, events, sport teams and more)
• Flexible work schedule and dress code
• Collaborate in a multicultural environment and share best practices from around the globe
• Hired directly by EPAM & 100% under payroll
• Law benefits (IMSS, INFONAVIT, 25% vacation bonus)
• Major medical expenses insurance: Life, Major medical expenses with dental & visual coverage (for the employee and direct family members)
• 13 % employee savings fund, capped to the law limit
• Grocery coupons
• 30 days December bonus
• Employee Stock Purchase Plan
• 12 vacations days plus 4 floating days
• Official Mexican holidays, plus 5 extra holidays (Maundry Thursday and Friday, November 2nd, December 24th & 31st)
• Monthly non-taxable amount for the electricity and internet bills

EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.

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