Job Description
Job Title: Sr Business Analyst - Shared Services
Work Location: Remote
Duration: 6 month contract with option to extend
Education/Experience Required: 5 years of experience in Experience in process improvement and business analysis.
Job Description : - Independently analyzes complex business needs and advises on application design and process change opportunities.
- Partners with key stakeholders to analyze, diagnose, and resolve complex problems using diverse methods and tools.
- With very minimal supervision, Identifies and performs research, analysis, coordination, problem solving, development, and test plans related to business process and third party solutions used by employees and clients.
- Over sees the development of business cases and solution proposals in support of improved functionality with regard to Return on Investment and long-term benefit.
- Provides leadership and expertise applying project management concepts to service projects.
Responsibilities: - Delivers strategic vision recommendations to stakeholders for achieving effective and efficient approaches to process and project objectives.
- Directs and leads Developers regarding requirements and testing results to ensure solutions are fully functional and approved prior to release.
- Identifies and improves business process through analysis and recommendations.
- Analyzes and maps current processes and potential future state to improve operating efficiencies.
- Applies comprehensive knowledge to identify impact of process/product changes across multiple product lines and delivers solutions and readiness plans to clients/users.
- Partner with leadership across multiple organizations to drive large scale initiatives forward and implement value-add strategic solutions.
- Independently manage complex projects with multiple deliverables and timeframes (including resource allocation, release management, and cross-functional impacts).
- Acts as a liaison between stakeholders to elicit, define, analyze, communicate, and validate requirements for changes to existing business processes, policies, technology, and information systems to alleviate business issues.
- Partners with other project areas such as IT, Operations, and Product Management to coordinate interdependencies and resolve issues.
- Proactively identifies and manages risks.
- Evaluates and recommends alternative methods and explores the adaptation of policies, procedures, standards, techniques, materials, and equipment to provide the best solution and gain overall operating efficiencies.
- Recommend/Initiates process redesign ideas to improve productivity including accurate reporting.
- Leads Quality Assurance efforts for all solutions, including test plan creation and issue tracking, lead troubleshooting efforts, issue analysis, and communication of resolution.
- Lead root cause analysis and resolution of complex business problems and recommends solution to management to enable the organization to achieve goals.
- Complete project charters, workflow analysis, and return on investment.
- Other duties as assigned to support the general purpose of the position's function.
- Act with uncompromising integrity.
- Provide outstanding service and build trusted relationships.
- Drive innovation in our products and services and continually improve our processes.
- Work in partnership and support each other.
- Be personally accountable and deliver on commitments.
- Treat each other with respect and dignity
Skills & Qualifications: - 5 years of experience in Experience in process improvement and business analysis.
- Leadership experience a plus.
- Presentation skills suitable for interaction with senior leadership.
- Strong project management skills.
- Facilitation and issue resolution expertise.
- Written and verbal communication skills.
- Ability to work on multiple tasks at one time while maintaining high quality standards.
- Strong troubleshooting, negotiation, and problem resolution skills.
- Ability to work creatively and analytically in a fast paced environment.
- LSS Greenbelt Certification
- Excel Skills
For more information or to view other opportunities, visit us at Paladin Consulting is an EEOC employer.
Job Tags
Contract work, Remote job,