Job Description

Academic and Administrative Support

• Provide ongoing support to administration, faculty, staff and students. Register faculty and student devices annually and monitor wireless networks for unauthorized devices. 
• Educate and train faculty and staff to use equipment and applications including Google Education Suite, projectors, audio equipment,  Apple TV’s, etc.
• Manage set-up of some school calendars.
• Manage the school system of printers, including the replacement of printers, toners, and drivers as needed. Report on monthly usage of leased printers.
• Maintain the phone system, phone extensions, and programming
• Provide immediate response for a wide range of potential issues including and not limited to server crashes; power and phone outages; computer, ethernet, wireless failures; bandwidth, APC or fiber connection failures; and, of course, printer problems.

Software

• Maintain application software and updates for LibraryThing, Typing Club, Symantec, and any other applications acquired by BCD.  Manage licensing and renewals for all products and domains.
• Manage Google Education Suite including the maintenance of the employee directory and Gmail school population. Build and maintain security groups in the active directory and manage a majority of email groups.  Maintain file permission on the servers.
• Manage VPN and  DCHP reservations, if required.
• Implement and manage the use of FACTS Admission and Enrollment, and assist with the conversion to the FACTS SIS platform. Administration software, currently being implemented, and other software products as needed.
• Manage the phase-out of the student information system, Sycamore, including student registration, school year configurations, generation of transcripts and report cards, and other regular administrative functions.
• Manage the use of PCs, MACs, and all computer inventory on campus, repairing and replacing as needed. Update software,  perform Microsoft OS upgrades and performance tune computers, and run antivirus and malware scans.

Infrastructure/Hardware

• Install, upgrade and maintain server software and hardware for computers and servers on campus. Implement and manage virtual images on the servers as needed. Create and maintain server backups.
• Oversee SonicWall configuration, monitoring, report generation, and rules (allows and blocks).  Configure reporting and review for internet usage and security.
• Manage and update Cisco and Ubiquiti software and configuration for wireless access points, switches, bridges, UniFi wireless controller, phones, network, and printers.

Required Skills & Capacities

• Three to five years of related experience, preferably in an independent school or other not-for-profit environment.
• Superior organizational skills, analytical skills, and a detail-oriented work style.
• High level of proficiency in Microsoft Office and Google workplace.
• Proficient in school systems. 

For consideration, please send your resume and a cover letter detailing your experience and interest to Heather Brock-Hearn, Business Manager, at hbrockhearn@berkshirecountryday.org . BCD is committed to providing equal opportunity to all qualified persons and is vigilant to safeguard against any unlawful discrimination against any individual. All employees of the School must agree to a background check.

About Berkshire Country Day School

Berkshire Country Day School (BCD) is a co-educational, independent school serving students age 2-grade 8 from Berkshire and Columbia Counties in Western, MA. A member of NAIS, BCD balances the wonder of childhood with academic preparation in a personalized environment that values the individuality of each student. BCD is located in Stockbridge, MA in the heart of the Berkshires. Our 26-acre campus has an abundance of woodlands, trails, streams and a pond in addition to the handful of tudor-style cottage type classroom buildings. At BCD we put people and relationships first, offering children a safe social and emotional space to grow into the confident adults they are meant to become. As the oldest independent school in the area, we are well-known for jump-starting lives that thrive on personal, academic and economic success rooted in values of citizenship, creativity, compassion and curiosity.

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