Job Description

Responsibilities

• Ensure quality standards through washing vehicles exterior and cleaning/preparing vehicles interior
• Shuttling vehicles to/from secondary locations including customer and fleet vehicles
• Facilitate vehicles through the pre-delivery inspection process - (cosmetic inspection of vehicle, dynamic test drive and assessment of vehicle, compressed air tool use, as well as torque wrench utilization)
• Proficiency with computers and software including Microsoft Office and internal business platforms
• Conduct quality control processes for delivery ready vehicles and manage the communication of defects to the service department
• Maintain the delivery readiness of vehicles
• Maintain the inventory lot, ensuring that there are always safe and usable drive lanes
• Prepare, inspect, and stage customer trade-ins to be transported to the auction via carrier
• Complete additional work and tasks as requested by the leadership team

Qualifications

• 1+ years of experience with operations, logistics, or lot management; previous automotive, electric vehicle (EV), and/or detailing experience valued
• Experience in service industry writing work orders is preferred
• Must be at least 21 years of age
• High School Diploma or GED required
• Ability to work a flexible schedule to support customers on nights, weekends and/or holidays
• Must have a valid driver’s license in the state/province of residence that you will be driving/operating a vehicle (or state that you are commuting daily to/from)
• No drug or alcohol related driving incidents in the last 3 years; No more than 1 serious moving violation in the last 3 years; No driving related suspensions or revocation of Driver License within a 3-5 year period
• Will be subject to continuous Motor Vehicle Record (MVR) monitoring
• Willingness to work holidays, nights, evenings, and weekends as needed

Physical Requirements

• Willingness to work in various working conditions including being in an active service center or unpredictable weather conditions
• Physical exertion may be required to perform occupational tasks (sitting up to two or more hours at a time, standing for up to eight or more hours a day, walking, bending, kneeling, laying, twisting, carrying, reaching, stretching, pushing, pulling, and lifting up to 50 lbs.)
• Frequent use of hands for purposes of grasping and using tools correctly, entering data, writing communications, or calling customers or internal partners
• Strong understanding of written and spoken English
• Ability to see, read, and interpret documents such as governmental regulations, safety rules, operating and maintenance instructions/schematics

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