Job Description

EOE Statement
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description


Calling all students with flexible schedule needs! Call Control is looking to add several virtual team members to our vibrant customer service team. It's time to break up with your typical 9 to 5 and telecommute with a company that cares.

All team members enjoy the following benefits:

• Paid training.
• Daily, weekly, and monthly competitions.
• PTO and Sick time accrual balance
• A fantastic work/life balance. All team members work 5-day workweek.
• Starting wage is 11.00 per hour
• A management staff who cares about your personal and professional growth.
• Full-time opportunities available after training is complete

Job Duties:

• Field inbound calls on behalf of dealership clients and assist customers.
• Project a friendly and helpful demeanor while communicating with customers in order to provide exceptional customer service.
• Work efficiently and effectively in a team-based environment.
• Schedule service appointments and answer basic inquiries as needed.
• Gather and update customer and vehicle information.
• Address customer inquiries and concerns to meet dealership and manufacturer objectives.
• Conduct outbound calls following a pre-designed script (service/sales follow-up).
• Strictly adhere to all company direction related to the National Do Not Call List and Privacy Acts.

Position Requirements

• Excellent verbal and written communication skills
• A quiet workplace, free from distractions.
• High-speed internet and a compatible wired headset
• Typing skills, minimum of 35 words per minute
• Previous customer service experience is required

Eligible Applicants must be located within one of the following states:

• Georgia
• Michigan
• North Carolina
• Ohio
• Pennsylvania
• Texas
• West Virginia

Schedule/Availability

Tags
Student, Work from Home, Remote, Customer Service, Flexible

This position is currently accepting applications.

Job Tags

Hourly pay, Full time, Work from home, Flexible hours,

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