Customer Service Representative Job at JB Executives, Schaumburg, IL

YmpWbnYyVnNSczlRWVNPQmNMYjgyQVIvS1E9PQ==
  • JB Executives
  • Schaumburg, IL

Job Description

JB Executives is committed to providing exceptional customer service and sales contributions to our clients. We are pioneering the consumer experience for one of the leading food and beverage delivery companies. Working as a Customer Service Representative with us means building long-lasting customer relationships while reaching your professional goals! 

As a Customer Service Representative, you will be a part of a driven, diverse, and dynamic team that wants to make a vast difference in our community. We provide you with the essential tools and support to be successful and make an indelible impact on the very future of our company. JB Executives is asking you to put your knowledge and abilities as a Customer Service Representative to the test! Transcend and achieve your ambitions while helping our clients bring healthy hydration directly to families across the Chicago area. 

Responsibilities of a Customer Service Representative: 

  • Anticipate customer needs, demonstrate compassion and care in all interactions, and actively identify and resolve potential issues
  • Document confidential payment information from consumers as well as other personal information such as address and phone 
  • Communicate sales trends and fresh ideas for improvement to account managers and sales staff in order to increase sales targets
  • Build sustainable relationships of trust through welcoming, warm, and interactive communication
  • Schedule and communicate deliveries efficiently in order to exceed customer retainment
  • Attend daily meetings in order to advocate new services and sales promotions to potential consumers 
  • Monitors sales activities to ensure that customers receive satisfactory service and quality goods

Requirements of a Customer Service Representative: 

  • 1-2 years of customer service, sales, or related field
  • High school diploma preferred
  • Ability to resolve conflict in a professional and decisive manner
  • Proven track record of sales abilities to up-sell products and services to meet customer needs
  • Superb time management, multitasking, and problem-solving skills
  • A professional and confident demeanor
  • Go the extra mile!

What are the perks of being a Customer Service Representative? 

  • Holiday closures 
  • Community involvement 
  • Traveling opportunities for top performers in and out of the US
  • Opportunities to advance within
  • Competitive compensation and bonuses

Persons with Experience in the following areas should apply: Customer Behavior, Customer Insights, Customer Engagement, Customer Relationship Management, Customer Service Sales, Customer Rep, Customer Service, Customer Care, Customer Relations, Build Customer Relationship, Customer Acquisition

#LI-Onsite

Job Tags

Holiday work, Full time,

Similar Jobs

Teal Media

Senior UX/UI Designer Job at Teal Media

 ...Teal Media is seeking a fully remote Senior UX/UI Designer for a full-time position! As a collaborative member of our team, you will craft the overall visual experience of web-based projects for high-profile social impact clients tackling big challenges in health, education... 

Serenity Assisted Living Buckhannon, WV 26201

Resident Care Aide Job at Serenity Assisted Living Buckhannon, WV 26201

 ...Serenity Assisted Living is looking for resident care aides to join our team. We are located on 269 Little Sand Run Road. Our ideal candidate is a self-starter, punctual, and reliable. Shifts would be 3pm-11pm and 11pm-7am. Benefits We offer paid time off Paid lunch... 

Kids Connections Developmental Therapy Center

Behaviorist Job at Kids Connections Developmental Therapy Center

 ...Discrete Trial Training (DTT), and Crisis Prevention Institute Training (CPI). Incumbents may be required to drive a personal vehicle to travel to client's homes and other locations including the clinic, community, and schools and provide one- to-one intensive behavioral... 

Kiwanda Hospitality Group

Brewery Manager Job at Kiwanda Hospitality Group

The Brewery Manager serves as a critical role for keeping daily, weekly, and monthly operations running to meet a flexible production schedule and a constantly evolving facility. Brewery Operations Manager is also the leader of the Brewery Team and is responsible for...

Michigan State University

Video Producer / Videotape Producer/Director I | Michigan State University Job at Michigan State University

Working/Functional Title Video Producer Position Summary Michigan State University Extension is committed to fostering a welcoming and inclusive organization, which requires all staff to contribute towards a vision for success. Diversity, equity and inclusion...