Job Description
ABOUT US We're a creatively driven, full- funnel agency that believes everything's an experiment. We exist to take risks and challenges. We're always asking What if and What next? We win things like Shortys and Addys, but we're most proud of being named AdAge Best Small Agency three times. We have offices in Atlanta, Pittsburgh, Miami, NYC and Phoenix. We have about 160 folks across agency disciplines from the best agencies around the globe and a growing list of incredible clients.
EXPERIMENT MORE. RISK LESS. The world is full of infinite combinations & outcomes. The only constant is, there is no perfect way. So make haste. Experiment. Move forward. We'll help you get there. We aren't know-it-alls (because there's too much to know). Instead, we have a "let's see what works" mentality. This approach helps drive work we're proud of and a culture that keeps us going.
WE WELCOME ALL Studies have shown that marginalized communities such as women, LGBTQ+ and people of color are less likely to apply to jobs unless they meet every single qualification. However you identify, and whatever background you bring with you, please apply if this is a role that would make you excited to come to work every day. At Chemistry, we thrive on and celebrate diversity.
Everyone at Chemistry is passionate about the work and about life and we're looking for great people to join our crew.
COMMUNITY MANAGER YOU You are an expert across all social media platforms and are adept at translating trending topics into opportunities for brands. You know that understanding social means participating in the community and understanding the user behavior and mindset that's fueling trends. You genuinely enjoy diving into social media rabbit holes and staying on top of what people are talking about on social. You have a great work ethic, and you thrive when you're part of a team and contribute to its success.
WHAT YOU'LL NEED - 1-3 years of experience in community management at a brand and/or social, digital, or creative agency, with clear demonstrations of social expertise
- A passion for social media and internet culture and a love for the fast-paced nature of social
- Expertise of social media platforms (Facebook, Instagram, Twitter, TikTok, Snapchat, YouTube)
- Strong writing skills that can adapt to an established brand voice
- A combination of analytical skills, curiosity, and a strong interest in people
- Creativity and imagination
- Strong communication skills
- An interest in experimenting on social
WHAT YOU'LL DO - Monitor social media platforms (Facebook, Instagram, Twitter, and TikTok) and engage with followers in an authentic, platform specific way and within established brand tone of voice
- Identify trends and opportunities for Chemistry to create content for our clients (in collaboration with social strategist and creatives) that will resonate with followers and has potential to pick up PR coverage
- Develop quick-turn social responses that leverage copy, memes, gifs or emojis
- Publish and schedule content through social media management platform and own the content calendar; identify optimization opportunities and apply them to the publishing cadence
- Responsible for cultivating a community across a brand's social channels and acting as the expert on the community's needs and interests
- Lead community-focused tactics including surprise and delight initiatives, influencer responses, and UGC
- Support social media performance reports as needed, in collaboration with Media & Analytics
- Act as a resource for creative teams on social specs and guidance
- Collaborate closely with a social strategists on social creative briefs and optimize the social strategy or approach across all channels, as needed. Partner with social strategists channel POVs, competitive audits etc.
This is a freelance role anticipated to run 3 months from start date.
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