Information Technology Specialist Job at Questeq, Aliquippa, PA

YVRKbHQyQm1RTUJYWlNHSGQ3ZjcyZ3AySkE9PQ==
  • Questeq
  • Aliquippa, PA

Job Description

Who we are:

We are Questeq and we stand for quality. Our technology teams possess the tools to make a real impact. Working with schools is our niche, making positive cultural changes towards digital transformation is our mission. We bridge the gap between technology and curriculum, which drives innovation in the classroom. Imagine what a school can accomplish where every student has the latest technology and is provided the means for total utilization. That is Questeq.

What you will be doing:

The Information Technology Specialist (On-Site) will join the talented team at the Hopewell Area School District. You will provide support to our customers to ensure effective problem identification and resolution of software and hardware tools which include both desktop and laptop computers, mobile devices and printers used throughout the educational institution.

Essential Functions:

  • New computer setup which includes imaging, software installation, hardware upgrades and troubleshooting. Applies desktop updates, and configuration modifications.
  • Conducts problem identification and resolution with a focus on help desk ticket resolution.
  • Develops desktop strategies and configuration alternatives to best meet customer needs.
  • Architects, create, deploy and maintain standard workstation images for desktops and laptops.
  • Architects and implements patch distribution management (desktop).
  • Ensures workstation operation system has the latest security updates (Microsoft and non-Microsoft products), service packs, and manages BIOS & driver maintenance.
  • Understanding Active Directory group policies and maintaining application groups.
  • Proven experience in desktop methodologies and best practices.
  • Ability to interact with customers on the telephone and in person.
  • Provides ongoing hardware and software support for all technologies.
  • Addresses help desk tickets efficiently and in a timely manner.
  • Troubleshoots and resolves technology failures, documenting required changes.
  • Responsible for managing multiple priorities including tickets, projects and other assigned tasks.
  • Keeps current with technology trends and changes related to position.

Specific Technology Skills/Experience:

  • PC Security Administration/Update experience.
  • Active Directory experience.
  • Mobile device experience.
  • Microsoft and IOS experience

Qualifications & Educational Requirements:

  • Associate degree in technically related field preferred.
  • Experience providing computer and network support.
  • Exceptional written and oral communication skills.
  • Must possess extensive troubleshooting skills.
  • Ability to work well in a demanding and fast-paced environment.
  • Excellent interpersonal skills for both internal and external communications.
  • Must be able to successfully pass criminal background checks.

Job Tags

Similar Jobs

Insight Global

User Experience Designer Job at Insight Global

 ...DESCRIPTION A local financial institution is looking for a UX Designer to join their team. This person would be working with the UX...  ...and a passion for creating intuitive and engaging user experiences for financial products and services. This person would be required... 

VIVIDA DERMATOLOGY

Administrative Medical Assistant (Dermatology) Job at VIVIDA DERMATOLOGY

 ...The Administrative Medical Assistant serves as an integral member of a team of health care providers, who reflect a culture of cooperation...  ...convenient experience possible. May act as a scribe for dermatology clinic visits, entering clinical descriptions and diagnosis... 

iRecruitMD

Pulmonary Sleep Medicine MD/DO Position Job at iRecruitMD

(Only QUALIFIED Healthcare Professionals accepted) Pulmonology - Pulmonary Sleep Medicine Physician We are seeking a highly skilled and dedicated Pulmonary Sleep Medicine Physician to join our medical team neer Phoenix AZ. As a Pulmonary Sleep Medicine Physician, you... 

La Rabida Children's Hospital

Director of Finance/Controller Job at La Rabida Children's Hospital

 ...Rabida Children's Hospital is hiring a full-time Director of Finance/Controller for the Finance Department in Chicago, IL. At La...  ...Finance is responsible for the hospitals financial policies, accounting practices, the maintenance of its fiscal records, the accuracy... 

Wyndy

Infant Babysitter Job at Wyndy

We are seeking a responsible and caring babysitter to provide attentive care for our 6-month-old child in Evansville, IN. The job will begin on Thursday, May 1, 2025, at 12:00 PM and end on Friday, May 2, 2025, at 9:00 AM. The successful candidate will be comfortable with...