Quality Control Technician Job at Integrated Resources, Inc ( IRI ), Framingham, MA

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  • Integrated Resources, Inc ( IRI )
  • Framingham, MA

Job Description

• Responsible for E2E operations conducted in PQC Sample Room

• On site support 5 days/week, ability to work wearing PPE

• Responsible for handling used complaint samples

• Process returned complaint samples as per PQC Sample Room Manual

• Identifies and handles lot discrepancies correctly with returned complaint samples.

• Updates the complaint records in the systems.

• Prepares products for shipments to the manufacturing sites

• Prepare shipping labels using FedEx equipment.

• Assemble shipping containers to the sites

• Responsible for resolving all discrepancies directly with the reporters

• Create new complaints in both Meteor and Qualipso

• Identify complaints for FAR/BPDR (Field Alert and Biological Product Deviation Report) reporting as necessary

• Use various Excel reports for daily operations.

• Act as a SME on PQC Sample Room operations and provide support during audits and inspections

• Act as a trainer for new associates

• Manage PQC Sample Room Manual

• Complete all required trainings (i.e. DOT, IATA, blood borne pathogens)

• Manage all supplies and maintain inventory required for daily operation of a PQC Sample Room

• Order supplies and work directly with the vendors for customized PO

• Responsible for maintaining all equipment and tools in PQC Sample Room

• Proficient with use of all databases within the department (ie. Meteor, Qualipso, Microsoft Office).

• Understands the importance of processing GxP data according to GDP foundations

• Understands PQC process flow

• Understands the FDA complaints regulations for the drug, combinations products and medical devices.

• Maintains PQC reports as needed

• Understands export shipping requirements for shipment of waste pharmaceuticals to overseas manufacturing sites.

• Prepare international shipping manifests, commercial invoices and customs forms

• Provides complaint support to other company departments including Customer Service, Medical Information, Pharmacovigilance, Sales Associates, Regulatory, Commercial, Operations, Legal, and Risk Management.

• Performs other duties as assigned.

• Ability to lift/move 20lb and work standing 50%

• Maintains use of Universal Precautions while working

Job Tags

Overseas,

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