Job Description
AAA Club Alliance is seeking a talented
Corporate Travel Agent to join our vibrant
Corporate Travel after-hours team! This role offers the opportunity to work remotely from home within our territory, with a flexible schedule designed to accommodate your needs.
This is a work from home position; however, candidates must live within our territory. Why AAA? At AAA, we offer more than just a job - we provide a supportive environment with opportunities for growth and advancement. Joining our team means gaining access to competitive benefits, including:
- Competitive starting hourly rate depending upon experience and location
- Medical, Dental, Vision and Prescription coverage
- 8 Paid Holidays
- Paid time off to volunteer
- Tuition reimbursement
- 401(K) plan with company match up to 7%
- Complimentary AAA Premier Membership, offering discounts on our products and services.
As a Corporate Travel Agent, you will: - Fulfill domestic travel requests for airline, hotel, and car rentals, ensuring the lowest cost for booked itineraries and maximum commission claimed.
- Provide exceptional customer service by effectively communicating travel-related information.
- Utilize SABRE GDS to manage corporate travel bookings.
- Promote acceptance of fares, rates, and suppliers that align with client travel program policies.
- Maintain professional and courteous client relations by promptly responding to telephone and email communications.
- Stay informed of airline rules, regulations, and current affairs to accurately advise clients.
- Achieve individual and contractual service level goals related to telephone, quality, and productivity.
Schedule Availability: The assigned schedule for this role is very flexible, with potential shift availability between 4:00 PM - 11:00 PM or 5:00 PM - 12:00 AM EST. Working at least one weekend day or evening shift will be required.
Minimum Qualifications: - High school diploma or equivalent.
- 4+ years of active Travel Consultant experience in the past 6 years.
- 1+ year of international travel experience preferred.
- Experience in Corporate Travel and proficiency in SABRE GDS required.
If you're passionate about travel and providing exceptional service, we want to hear from you! Join us and become a valued member of our team at AAA Club Alliance.
AAA Club Alliance is an equal opportunity employer committed to diversity and inclusion.
AAA Club Alliance (ACA) is an affirmative action - equal opportunity employer.
Our investment in Diversity, Equity, and Inclusion:
At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color, gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.
Job Category: Customer Service
Job Tags
Remote job, Hourly pay, Holiday work, Work from home, Flexible hours, Weekend work, Day shift, Afternoon shift,