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Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.
TurboTax is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep for our Reimagined Tax Experience team.
Ideal candidate will:
Have demonstrated experience writing UX content for complex software products (min. 3 years exp).
Have genAI content strategy and design experience, demonstrated across a range of AI solutions.
Collaborate with your cross-functional team, and thrive in a focused, iterative design environment.
Write spot-on content for every screen, choosing the right tone, structure, and voice.
Value the balance of words to visual elements, content density, and highlighting customer benefit.
Demonstrate your understanding of design strategy, data guidance, and research inputs.
Show us how you’ve solved problems while also driving conversion and revenue.
Required skills:
UX writing skills: 3-5 years’ experience as content designer or UX writer, working on consumer software products. Tools include Figma, or similar.
Collaboration: Experience working closely with product designers, user research, engineering, analytics and other cross-functional stakeholders.
Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable receiving, responding to, and incorporating feedback.
Bachelor’s degree or commensurate experience
Nice-to-haves:
Experience writing for AI, tax, customer service, or other fintech products.
Experience with UX design and user research practices.
In this role you’ll focus on crafting the next evolution of tax prep by bridging AI-first capabilities and human-directed voice and tone. You’ll also work across functions, teams, and business units to create seamless, intuitive, and scalable end-to-end experiences.
Intuit provides a competitive compensation package with a strong pay for performance rewards approach. The expected base pay range for this position is Southern California $136000-184000. This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs (see more about our compensation and benefits at Intuit®: Careers | Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.
JoylynIntuit employee"Designing at Intuit feels special because we're not just making things to make things. We're tackling real, consequential financial problems voiced by small businesses, self-employed, and individuals around the world. I'm grateful to have such a worthy and motivating mission when I go to work – powering prosperity around the world."
Intuit's company culture is rooted in our core values, which promote an innovative and inclusive environment where diverse perspectives and new ideas are celebrated.
More about Intuit life play_arrowPeople who give their best deserve the best in return. We offer rewards that include everything you’d expect, and even more that you wouldn’t. Enjoy the best in class perks and benefits at Intuit.
More about our benefits play_arrowFrom set-up to sign-off, everything you need to know for a successful interview with Intuit, including how to request reasonable interview accommodations.
More about our hiring process play_arrowEOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
We simplify complex topics for our customers, giving them more confidence in their financial decisions.
Find Out MoreAt Intuit, great design starts with deep customer empathy and a culture of collaboration.
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