Customer Service
Exempt/Non-Exempt:Non-Exempt
Full Time/Part Time:Full-Time
Job Description:Job title:
TSP Consolidation Specialist—Hybrid Work Opportunities
Company intro:
Retirement Clearinghouse was voted one of the top places to work by Charlotte Magazine in 2024! When you join the team, you'll make a real difference and can learn, grow and make a positive impact every day. At Retirement Clearinghouse we are helping millions of Americans preserve their retirement savings. We use innovative technology and provide exceptional customer service to help participants make informed decisions about their retirement accounts without using high pressure sales pitches.
Job position description:
The ideal candidate will:
Shift: Monday through Friday, 9a to 6p or Monday through Friday 11a to 6p
Pay Rate: $21 per hour
Top benefits or perks:
As a team member at Retirement Clearinghouse, you’ll enjoy:
Training is provided to all new hires to help you achieve your goals and ensure your success! Applicants will complete a minimum 3-week training program that will be onsite. Upon successful completion of the onsite training, candidates will be permitted to work remotely on the same terms and conditions as other employees in the position. Employees who wish to work onsite may do so in our state-of-the-art office!
Location:
Retirement Clearinghouse is in the Ayrsley area located in Charlotte, NC, the second largest banking center in the United States.
Salary Range:$21 per hour
Shift:-not applicable-
Work Schedule:Monday through Friday 9a until 6p
EOE Statement:We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
Tags: Division:Retirement Clearinghouse LLC
M i n i mu m Qualifications
• Bachelor's Degree in Business or related field is preferred
• A minimum of 1-2 years of call center/customer service experience
• Financial services/ retirement plan experience is a plus
• Proven ability to manage a large number of cases
• Knowledge of retirement industry products and services progressive
• Superior verbal and written communication skills
• Keen ability to pay close attention to detail
• MS Office skills (Word, Excel, and Outlook) are a must
Retirement Clearinghouse is an EEO employer and participates in the E-Verify program. Pre-employment background checks will be performed upon offer of employment.
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