Job Title: GermanSpeaking Customer Support Representative
Location: Qormi Malta
Job Type: Fulltime Onsite
Job Overview:
As a Germanspeaking Customer Support Representative you will be responsible for delivering exceptional customer service by handling inquiries resolving issues and ensuring customer satisfaction. You will collaborate with a motivated team and play an essential role in upholding the company s high service standards.
Key Responsibilities:
Responding to customer inquiries via email phone and chat in German
Providing product information technical support and troubleshooting solutions
Maintaining accurate records of customer interactions and issues
Collaborating with the team to solve complex issues when necessary
Following company guidelines and ensuring consistent service quality
Requirements:
Fluency in German (written and spoken)
Proficiency in English (B2 level or higher)
Strong communication and interpersonal skills
Previous experience in customer service is an advantage
Ability to work efficiently in a fastpaced environment
Problemsolving skills and a customerfirst mindset
Applicants must possess the necessary documentation to reside and work in Malta
What We Offer:
Competitive salary
Health insurance and additional benefits
Opportunities for career growth in an international setting
A positive and inclusive work culture
Comprehensive training and continuous development
If you meet the requirements and are excited to contribute to a dynamic team
we would love to hear from you!
customer,documentation management,chat,german,customer support,interpersonal skills,communication skills,problem-solving,b2,german fluency,english proficiency,customer service
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